Job Description
Role: Audio Video Technician
Location: Onsite, SF Bay Area
Your Roles and Responsibilities:
- Assist with installation of all AV equipment and displays to include: audio and video conferencing equipment, distributed audio, digital signage, control systems and all presentation systems.
- Help perform installation of structured cabling to include pulling, terminating and testing cat5e/6, video, RGB, HDMI, DVI and audio cables.
- Ensure that SLAs and daily deliverables are met including ticket updates
- Upload Crestron control programs to control processors and work with remote program team on control system certification.
- Assist with inventory, including weekly/monthly stock levels, returning product (RMA) and inventory DOA issues.
- Follow all policies, standards or safety guidelines that client requires
- Assist with problem solving and troubleshooting of any issue that may arise during an installation.
- Perform equipment setups, breakdowns and troubleshoot issues during events.
- Perform all necessary pre-event checks as required.
- Help liaise with cross-functional teams and internal users before and during events.
- Interface with end users and vendors to address requests and requirements.
- Assist in identifying and solving issues that impact client conference rooms.
- Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position
Required Qualifications/Skills:
- High school diploma or general education degree (GED) and 0 to 2 years’ related experience and/or training; or equivalent combination of education and experience
- Ability to think and work independently
- Strong understanding of wiring and termination skills as well as proper installation techniques of all AV equipment
- Excellent written and oral communication skills and strong customer service skills
- Understanding of reading/understanding architecture, electrical, structural & AV systems drawings
- Ability to work day, evening or weekend shifts and travel to support a distant event if required
- Must have valid driver’s license and safe driving record
Physical Demand & Work Environment:
- Must be able to sit, stand, stoop and bend for extended periods of time
- Must have dexterity of hands and fingers to operate a computer keyboard, mouse, power tools and to handle other office equipment
- Must have ability to climb ladder, scaffolding or transported by lifts
- Must have the ability to drive/operate a vehicle in a safe manner
- Must be able to regularly lift and transport up to 15 pounds, as well as frequently lift and or transport moderately heavy equipment up to 50 pounds
- Must have the ability to perform office-related tasks which may include prolonged sitting or standing
- Must have the ability to move from place to place within an office environment
- Must be able to use a computer
- Must have the ability to communicate effectively