Job Description
Job Description
We are looking for a detail-oriented Receptionist to join our team on a Contract basis in Dorchester, Massachusetts. In this role, you will serve as the first point of contact for visitors and clients, ensuring smooth daily operations and fostering a welcoming environment. This position requires excellent organizational skills, a focused demeanor, and the ability to multitask effectively.
Responsibilities:
• Manage and operate a multi-line phone system, ensuring calls are answered promptly and directed appropriately
• Greet and assist visitors and clients, providing exceptional customer service
• Perform accurate data entry tasks to maintain records and documentation
• Handle email correspondence efficiently
• Organize and maintain files to ensure easy access and proper storage
• Schedule appointments and coordinate calendars to optimize workflow
• Utilize Microsoft Word, Excel, and Outlook for various administrative tasks
• Communicate effectively with internal teams and external stakeholders, demonstrating strong interpersonal skills
• Provide support for daily office operations, ensuring a clean and organized workspace
• Proven experience in managing a multi-line phone system
• Strong customer service skills with a focus on professionalism and problem-solving
• Proficiency in data entry and maintaining accurate records
• Excellent written and verbal communication skills for email correspondence
• Competence in using Microsoft Excel, Word, and Outlook
• Ability to organize files and prioritize tasks effectively
• Skilled in scheduling appointments and managing calendars
• Strong interpersonal skills to collaborate with team members and interact with clients