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Customer Service Representative

Find Great People | FGP
locationCamden, SC 29020, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Our client, a rapidly growing company in the telecommunications industry, is hiring an Customer Service/Inside Sales Rep for their Camden, SC office.


The ideally candidate will have experience in a high volume call setting with a driven, ambitious mindset and strong work ethic! This is an On-site Direct Hire position.


Responsibilities:

  • Solicit and sell new or upgrade services to both new and existing customers
  • Manage sales leads by tracking and following up close new sales and customer upgrades
  • Work with sales and operations team members to generate sales leads
  • Review existing customer accounts to identify and close new sales and service upgrades opportunities that are mutually beneficial
  • Process orders for service installation, activation, or change in service
  • Take ownership of customer complaints concerning billing or services rendered
  • Perform other work-related duties as assigned


Qualifications:

  • High school diploma
  • 1 year of experience in a high volume call setting
  • Industry experience and sales experience are preferred
  • Computer literary using multiple systems and monitors
  • Must have a drive, upbeat attitude and be self-motivated
  • Good time management and work ethic is essential


Schedule:

  • Monday through Friday, 8am to 5pm
  • One Saturday every 2 months remotely


Compensation:

  • $18-20/hour plus commissions averaging $1,000-2,000 per month
  • Health, dental, and vision benefits
  • PTO
  • 401k plan
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