Job Description
CMK Resources is partnering with a leading global commerce and franchise solutions company to hire a Vice President, Operations & Procurement. This is a high-impact executive role responsible for procurement, operational excellence, and franchise support across multiple established brands.
If you have a proven track record of leading large-scale operations, building vendor partnerships, and scaling franchise or multi-unit systems, this role offers a unique chance to influence strategy and growth across North America and beyond.
What You’ll Do:
Procurement & Vendor Relations
- Develop and manage a unified procurement strategy across multiple brands.
- Lead national vendor negotiations for print/signage materials, production equipment, shipping supplies, and freight brokerage vendors.
- Drive rebate programs, compliance standards, and cost-reduction initiatives.
New Franchise Launch & Support
- Oversee onboarding and early success programs for new franchise owners.
- Establish KPIs for launch timelines, first-year revenue, and profitability milestones.
- Collaborate with cross-functional teams to deliver best-in-class onboarding experiences.
Operational Excellence
- Standardize and scale production workflows across printing, shipping, and logistics.
- Ensure adoption of operational systems, quality standards, and pricing tools.
- Build and lead a high-performing operations support team with field coverage.
Shipping & Logistics Excellence
- Streamline in-store logistics and carrier integrations.
- Monitor and improve shipping efficiency, margin performance, and customer satisfaction.
Leadership
- Lead a cross-functional team spanning procurement, onboarding, and operations.
- Set performance metrics and reporting frameworks.
- Present to senior leadership and franchise owners to align strategy and drive results.
What We’re Looking For
- 10+ years in senior roles across franchise operations, multi-unit systems, or supply chain leadership.
- Proven ability to build and lead high-performing teams.
- Strong background in vendor negotiation, procurement systems, and sponsorships.
- Experience in printing, signage, shipping, or logistics industries.
- Ability to design and refine KPIs and operational dashboards.
- MBA or Master’s in Business / Supply Chain preferred but not required.
Why You’ll Love This Role
- Impact: Drive procurement and operational excellence across a fast-growing, multi-brand network.
- Leadership: Build and lead cross-functional teams shaping the future of franchise operations.
- Flexibility: Hybrid schedule with WFH on Mondays and Fridays.
- Growth: Opportunity to scale operations to support significant franchise expansion over the next 3–5 years.
- Compensation: Competitive base salary ($160k–$170k) plus up to 20% performance bonus and full executive benefits package (Medical, Dental, Vision, PTO, 401k match, and more).
- Culture: Collaborative, supportive leadership team with a track record of growth and innovation.