Job Description
Job Description
NEW GRADS! THIS IS A ROLE FOR YOU! We are looking for an Associate Operations Coordinator to support daily administrative and operational activities for a team based in Eden Prairie, Minnesota. This is a Contract-to-hire position suited for someone who can balance customer-facing tasks with organized office support while keeping processes accurate and efficient. The ideal candidate will help coordinate routine business functions, maintain consistent communication, and contribute to a smooth day-to-day workflow.
Responsibilities:
• Coordinate day-to-day office and operational support activities to keep work moving efficiently across teams.
• Respond to internal and external inquiries with professionalism and provide timely customer service assistance.
• Manage appointment scheduling, calendar updates, and related administrative follow-up to support business operations.
• Prepare, review, and process invoices and other routine documentation with strong attention to accuracy.
• Support shipping and related logistical tasks, including tracking, documentation, and issue resolution when needed.
• Maintain records, enter operational data, and update systems in accordance with established procedures and quality standards.
• Use Microsoft Office applications to create reports, organize information, and communicate updates clearly.
• Follow company policies and standard operating procedures while assisting with training and process compliance activities.
• Prioritize multiple assignments effectively, meet deadlines, and escalate issues when necessary to protect service quality.
• Assist with operational changes, including system-related updates or workflow adjustments, as directed by the team.
• Prior experience in office administration, operations support, customer service, or a similar coordination role.
• Strong verbal and written communication skills with the ability to interact effectively across different audiences.
• Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, and related business tools.
• Demonstrated ability to manage time well, organize tasks, and shift priorities in a fast-paced environment.
• Experience handling scheduling, documentation, data entry, invoicing, or other administrative support functions.
• Working knowledge of standard operating procedures and the ability to follow established policies consistently.
• Ability to maintain accuracy, support quality expectations, and handle multiple responsibilities with limited oversight.
• Familiarity with compliance-related processes or systems, including policies tied to fair employment practices, is a plus.