Job Description
Job DescriptionJob Title: Instructional Designer – Technical WriterDepartment: Human ResourcesClassification: FLSA-Non-ExemptJob Family: Human ResourcesDate: 10.06.2025Reports to: Training and Development ManagerTravel: 0%Employment Type: Temp/HourlyExpected Work Hours: 40+
***This position requires to be on-site and will run through the 2025 calendar year.***
Summary:
The Instructional Designer – Technical Writer is responsible for designing, developing, and maintaining engaging, accurate, and user-friendly technical documentation. This role bridges technical expertise with learning theory to produce materials such as work instructions, quick reference guides, and job aids for a range of audiences within the manufacturing industry.
Accountabilities:
- Collaborate with subject matter experts (SMEs) to gather technical information and translate it into clear and concise content.
- Develop and maintain training materials including SOPs, work instructions, process flows, troubleshooting documents, and instructional videos.
- Use documentation platforms (Adobe, Microsoft Word) to develop and publish content.
- Ensure consistency in tone, format, and terminology across all documentation and training assets.
- Maintain version control and documentation accuracy through regular audits and updates.
- Support project rollout and product launch efforts with training and reference documentation.
- Evaluate the effectiveness of instructional materials and revise content based on feedback and performance metrics.
- Other duties as assigned.
Attributes:
- Safety First: Proactively inspects, maintains, and removes unsafe tools and equipment from circulation to protect employees and ensure a hazard-free workplace.
- Have Humanity: Supports team members by quickly fulfilling tool and supply requests, reducing downtime, and creating a collaborative, respectful environment.
- Be Transparent: Maintains accurate inventory records, communicates shortages or repair timelines, and keeps stakeholders informed to build trust.
- Drive Innovation: Improves tool tracking, storage systems, and ordering processes by introducing better technology and workflows to minimize production delays.
- Be Resilient: Stays calm and adaptable during urgent requests, shifting priorities to meet production demands despite supply chain challenges.
- Always Reliable: Consistently ensures tools, consumables, and equipment are available, organized, and audit-ready to support seamless daily operations.
- Grit: Persistently addresses recurring tool issues, performs thorough counts and repairs, and takes pride in keeping operations running smoothly under pressure.
Required Knowledge/Experience:
- Bachelor’s degree in Instructional Design, Technical Communication, Engineering, Education, or related field.
- 2+ years of experience in technical writing, preferably in a technical, manufacturing, or engineering environment.
- Experience working in rapid growth companies.
- Strong writing, editing, and content structuring skills.
- Understanding of technical subject matter and the ability to translate complex information into learner-friendly formats.
- Ability to work independently and manage multiple projects simultaneously.
- Excellent attention to detail, organization, and communication skills.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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