Job Description
Job Description
About Us:
Outpost is building the backbone of freight. We’re reinventing how supply chain infrastructure works in America with carrier agnostic truck terminals. As a vertically integrated real estate, operations, and technology company, we acquire and operate mission-critical real estate across the country to serve the largest logistics providers in the world. Backed by $500M from Greenpoint Partners, we’re scaling and building the most valuable logistics network in the country.
We thrive on accountability, integrity, and a shared drive to raise the bar. If you’re excited to reshape the industry alongside a high-performance team with a championship mindset that executes relentlessly, welcome aboard.
Role Summary:
The Lot Attendant is responsible for ground-level operational excellence at their designated yard. This role involves managing daily operational tasks, maintaining site safety and security, and providing exceptional customer service.
Key Responsibilities:
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Operational Oversight:
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Manage day-to-day yard operations, including the check-in/check-out process for trucks, trailers, and other rolling equipment.
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Maintain an accurate and comprehensive record of all equipment entering and exiting the facility.
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Coordinate with dispatchers and drivers to ensure efficient yard organization and flow.
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Conduct regular yard inspections, addressing safety and maintenance issues promptly.
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Customer Service:
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Act as an on-site contact for drivers and customers, providing support and resolving issues efficiently.
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Gather feedback from customers and drivers to identify opportunities for service improvement.
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Monitor and adapt to regional economic trends to improve customer satisfaction.
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Safety and Security:
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Enforce all safety guidelines and protocols, promoting a culture of safety within the facility.
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Monitor access points, surveillance systems, and overall yard security to ensure asset protection.
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Conduct routine safety drills and ensure compliance with Occupational Safety and Health Administration (OSHA) standards.
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Collaboration and Reporting:
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Provide weekly operational reports, highlighting trends, challenges, and opportunities.
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Support strategic initiatives by providing insights on customer behavior and yard utilization.
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Qualifications:
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High school diploma or equivalent; additional certifications or training in logistics or operations management preferred.
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Proven experience in an operations or logistics role, preferably within a truck or equipment yard environment.
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Strong problem-solving and decision-making skills with a proactive, "can-do" attitude.
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Basic computer literacy, including proficiency in Google Workspace, Slack, and CRM systems.
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Excellent communication skills and the ability to engage with customers and team members effectively.
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Ability to work outdoors in varying weather conditions and perform physical tasks as needed.
Preferred Qualifications:
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Prior supervisory experience within a logistics or operations environment.
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Familiarity with yard management systems and operational tracking tools.
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Knowledge of OSHA safety regulations and best practices.
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Experience analyzing and adapting to regional economic variables to improve operational efficiency.
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Valid Commercial Driver’s License (CDL A or C).
Available Shifts:
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Afternoon Shift: Monday - Friday: 5:00 pm - 10:00 pm
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Overnight Shift: Saturday - Monday: 8:00 pm - 8:00 am
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This shift is overnight into both Sunday nights and Monday mornings until 8:00 am.
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Outpost is an Equal Opportunity Employer and Prohibits Discrimination of Any Kind