Job Description
Job DescriptionJob Summary
This is general office support work. Employees in this classification are responsible for a wide variety of routine clerical and administrative duties including taking, referring, and handling incoming messages; maintaining manual and computer files; preparing and/or typing reports, records, and correspondence; and other projects and duties as assigned.
Essential Functions
Types letters, reports and other documents as required.
Orders and maintains inventory of general office supplies.
Greets visitors In-person and receives and responds to inquiries; directs visitors to appropriate person or department.
Answers telephones; operates switchboard; transfers calls to appropriate persons or departments.
Creates labels, memos, departmental phone lists, purchase orders, requisitions and requests for vouchers.
Assists with preparation of departmental duties and schedules events and programs.
Maintains various files, makes copies, scans and faxes documents and makes appointments as necessary.
Collects, opens, time stamps and distributes mail.
May collect payments for various services and/or fines.
Additional Duties: Employees in this classification may be expected to perform any related duties as required by proper authority.
Knowledge, Skills, and Abilities
Knowledge of departmental policies and procedures.
Knowledge of basic office and general clerical practices and procedures.
Skill in operating current, standard office equipment.
Skill in organizing and maintaining filing systems.
Ability to handle multiple interruptions and adjustments to priorities throughout day.
Ability to use tact and diplomacy in dealing with the general public in person or by phone, as well as employees of the various county offices in all types of contacts arising during dally work activities.
Ability to understand and carry out oral and written instructions.
Ability to accurately record and transfer data from one source to another, and maintain strict confidentiality.
Working Conditions
Work is typically performed in an office.
Minimum Qualifications
1) High School diploma or equivalent.
2) One (1) year of experience in a general office environment.
3) OR have a combination of education, training and work experience that is equivalent to #1 and #2 above that provides the requisite knowledge, skills and abilities for this job.