Job Description
Job Description
Join Our Team as a Surgery Scheduler
Summary:
Surgery Scheduling plays a pivotal role in ensuring patients are prepared both mentally and physically for their surgeries. The surgery scheduler is responsible for maintaining an organized and well-documented record of where each patient is in the surgical cycle, making sure surgical block time is utilized to maximum capacity while maintaining a warm, friendly, and reassuring demeanor. Our busy orthopedic spine surgery practice is looking for a dedicated Surgery Scheduler to join our team!
What You’ll Do:
- Coordinate surgery dates with patients, hospital staff, and vendors.
- Providing excellent service, telephone etiquette, and actively aspiring to reach properly defined goals and objectives
- Going above and beyond to ensure patient expectations are exceeded and quickly identifying and executing recovery opportunities
- Obtain authorizations for surgery and post-op DME.
- Schedule pre- and post-op appointments with precision.
- Collect and organize chart notes, clearance letters, and test results.
- Prepare surgical pre-op packets and consents for seamless patient care.
- Build and maintain excellent relationships with patients, insurance representatives, clinic associates and hospital staff.
- Developing, maintaining, and updating proper systems and keeping processes organized with an impeccable attention to detail
- Being knowledgeable about surgical techniques, expected recovery time, insurance nuances, and hospital and clinic protocols
What We’re Looking For:
- Exceptional customer service skills to make patients feel cared for and valued.
- Outstanding attention to detail to ensure every step of the process is handled flawlessly.
- Strong organizational and multitasking abilities to thrive in a fast-paced environment.
- Excellent communication skills to coordinate with patients, medical staff, and external partners.
- Healthcare scheduling experience must have a minimum 2-3 years in the medical field.
- Proficiency with electronic health records (EHRs).
- Proficient with the use of Spreadsheets for tracking and organizing data effectively.
- Google Workspace proficiency preferred.
Join a team dedicated to improving lives through outstanding care and precision. This position is recommended for applicants who have been a Surgery Scheduler for 1-3yrs minimum. There will be opportunities for growth in the practice by learning and mastering new tasks to become a multifaceted member of the team.
Apply today and become a vital part of our mission to provide world-class spine care!
Hours: 8:00am-4:30pmLocation: Folsom & Roseville (Split Clinic) Pay: $23-25 DOE