Job Description
Job Description
Join our organization whose mission is improving lives, transforming communities, and achieving health equity for everyone. People’s Center Clinics & Services (PCCS) is a Federally Qualified Health Center located in the heart of Minneapolis, Minnesota. We are physicians, dentists, nurses, social workers, care coordinators, and other healthcare and administrative staff, and serve nearly 10,000 patients every year through medical, dental, and behavioral services.
We offer competitive compensation and benefits package including:
• Health, Dental, and vision insurance
• Retirement plan with company contribution
• 4 weeks of paid time off
• 8 annual holidays
• Company paid life insurance benefit
• Company-paid Short -Term and Long-Term Disability benefits
• National Health Service Corps loan forgiveness approved site
• Company paid continuing education dollars and days
• License and certification expense reimbursement
SUMMARY
Manage the patient records in the medical clinic by copying, filing, pulling charts as requested, and scanning records to EHR (Electronic Health Records).
QUALIFICATIONS
Education
High school graduate or equivalent.
Experience
Previous medical experience preferred.
RESPONSIBILITIES
Patient Information
· Request patient results from referrals.
· Forward patient information to medical personnel.
· Verify permissions before releasing records.
Medical Records Management
· Re-file completed patient charts.
· Prepare patient charts for faxing.
· Scan all outside records to patients’ charts.
· Print charts as requested.
· Comply with HIPAA privacy protections when managing PHI.
Front Desk Support
· Greet and register patients.
· Collect payments and write receipts.
· Answer telephones and screen calls.
· Take proper messages and route to proper personnel.
Clinic Operations
· Participate in staff meetings.
· Other duties as directed by supervisor.
Knowledge, Skill and Abilities
· Knowledge of medical terminology
· Knowledge of business office procedures
· Experience with and knowledge of computers and software
· Excellent customer service skills—with an ability to establish and maintain working relationships with patients, employees and the public
· Ability to work with people of diverse backgrounds and experiences
AA/EOE