Job Description
Job DescriptionThis CSR / Print Associate Position Features:
Location: Buffalo, NY 14263, United States
Pay Rate: $18.50/hr
Job Type: 3 Months Temp to Engage
Schedule: Monday – Friday, 8:00 AM – 4:30 PM, 30-min lunch, 40 hours/week
Dress Code: Business Casual
Travel: Minimal; parking reimbursed
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Position Overview
The Senior On-Site Service Specialist provides high-level operational and customer service support for managed services onsite. This role involves responding to service tickets on office equipment, assisting with installations, dispatching technicians as needed, and performing light physical tasks including lifting and moving equipment.
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Key Responsibilities
• Operate high-volume duplicating and document imaging equipment.
• Clear paper jams, maintain convenience copiers, and ensure equipment functionality.
• Respond to service calls and coordinate with technicians.
• Deliver completed jobs and supplies to various locations within the site.
• Maintain logs, inventories, and billing records for services performed.
• Perform bindery, QC, final checks, and housekeeping tasks.
• Assist with meeting room setups, building occupant moves, and light maintenance.
• Use office equipment including calculators, fax machines, postage meters, and PCs.
• Provide excellent customer service and answer inquiries regarding job status.
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Qualifications
• High school diploma or GED required; 1–2 years of related experience preferred.
• Customer service experience required; copy or office equipment experience preferred.
• Valid driver’s license may be required.
• Proficiency in PC usage, office machines, and technical equipment.
• Ability to lift up to 50–55 lbs and push/pull machines up to 700 lbs.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRi…
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_…
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Partici…
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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Company DescriptionThis company offers growth and a great group of people to work with.
Company Description
This company offers growth and a great group of people to work with.