Job Description
Job Description
Robert Half is looking for a Logistics Clerk to support daily dispatch and shipping coordination for a high-volume transportation operation. This is a Long-term Contract position focused on keeping drivers informed, documentation accurate, and freight movement running smoothly between carrier partners and the plant. The ideal candidate brings strong attention to detail, a service-oriented mindset, and the ability to communicate clearly in a fast-paced environment.
Responsibilities:
• Coordinate daily dispatch activity across a large volume of routes, helping drivers stay prepared and on schedule for pickups and deliveries.
• Serve as the primary point of contact between drivers and plant operations, relaying updates, resolving issues, and clarifying shipment details when unexpected problems occur.
• Review and complete shipping and customs documentation with a high level of accuracy to help prevent delays, compliance issues, or border-related penalties.
• Confirm that drivers have the required credentials, renewals, and supporting paperwork needed before departure.
• Support freight movement between carrier facilities and the plant, including both inbound and outbound material flow.
• Communicate schedule changes, trailer readiness concerns, and routing questions to the appropriate teams so drivers receive timely and accurate information.
• Provide detail-oriented, respectful service to drivers while maintaining consistent expectations around compliance and operational procedures.
• Assist with cross-border shipment coordination and help manage increased transportation volume, including additional administrative support as needed.
• Previous experience in dispatching, logistics coordination, shipping and receiving, or freight carrier support.
• Strong customer service skills with the ability to communicate effectively with drivers and internal stakeholders.
• High attention to detail, especially when preparing or reviewing paperwork tied to transportation or customs activity.
• Working knowledge of Microsoft Excel and comfort using systems to track loads, documents, and route activity.
• Ability to stay organized and make sound decisions in a fast-paced, high-volume environment.
• Comfortable handling issue resolution involving routing changes, delayed equipment readiness, or documentation discrepancies.
• Flexibility to work overtime when operational demands increase, including periods affected by weather or shipment volume.