Job Description
Job Description
Position Overview
You’ll be the first voice and face of B Beautiful Medical Spa, handling inbound inquiries, follow-ups, and patient conversions.
Your mission is simple yet powerful: every woman who expresses interest books, attends, and rebooks.
This is a high-touch, consultative sales role — perfect for professionals who thrive in luxury environments, love connecting with people, and understand the art of selling through education and experience.
Key ResponsibilitiesLead Conversion & Client Follow-Up
- Respond to all new leads within 15 minutes via call, text, or email.
- Use personalized scripts to educate potential clients on services (Botox, filler, facials, weight loss, and memberships).
- Schedule consultations and confirm attendance 48 and 24 hours prior.
- Follow up 3× in 5 days for all unbooked leads.
- Track all communication and next steps in the CRM.
Consultation & Sales
- Conduct one-on-one in-person consultations to understand patient goals and design customized treatment plans.
- Confidently present memberships, service packages, and financing options (CareCredit, Cherry, RepeatMD).
- Close the sale by building trust and guiding patients through their aesthetic journey.
- Track and nurture “not yet ready” leads for future conversion.
Client Experience & Upselling
- Greet and check in clients with warmth and professionalism — embodying the B Beautiful luxury experience.
- Recommend complementary services, skincare products, and post-treatment packages to enhance long-term results.
- Nurture existing clients for rebooking, referrals, and membership enrollment.
Tracking & Reporting
- Maintain the CRM pipeline: Lead → Consult → Deposit → Booked → Showed → Rebooked.
- Record detailed notes on every interaction and conversion outcome.
- Report weekly on lead source ROI, conversion percentages, and revenue performance.
Qualifications
- 2+ years of experience in luxury sales, aesthetics, med spa, or high-end retail.
- Proven success with consultative, high-ticket sales and relationship building.
- Excellent phone and text communication skills; confident, persuasive, and deeply customer-focused.
- Experience using CRM systems (GoHighLevel, RepeatMD, Boulevard, or similar).
- Organized, driven, and thrives in performance-based environments.
- Polished, professional, and passionate about beauty, wellness, and empowering women through self-care.
- Weekend and evening availability required (our clients are busy professionals!).
Compensation & Schedule
- Part-time (25–30 hours/week) with potential to grow full-time.
- Base Pay: $18/hour + uncapped commissions + monthly performance bonuses.
- Top performers earn: $90,000–$140,000+ annually.
- Bonuses: Membership sign-ups, event ticket sales, and monthly revenue targets.
What We Offer
- Comprehensive training in medical aesthetics, sales, and patient education.
- Growth opportunities into Senior Patient Coordinator or Spa Director roles.
- Employee discounts on services and skincare.
- Supportive, collaborative, and luxury-driven work culture.
Join B Beautiful Medical Spa
This is where confidence meets luxury — and beauty becomes power.
Apply today and start building a rewarding career at the intersection of aesthetics, empowerment, and transformation.
Company DescriptionWhy Work at B Beautiful Medical Spa?
At B Beautiful, beauty is more than skin deep — it’s confidence, empowerment, and presence. When you join our team, you’re part of a community that celebrates women who lead, build, and inspire.
We provide consistent continued education and advanced hands-on training to keep your skills sharp and your artistry evolving. Top performers have room for gradual salary growth based on results, performance, and professional development milestones.
Our culture values collaboration, precision, and luxury service. Whether you’re curating a patient’s injectable plan, supporting a wellness launch, or attending our in-house training sessions, you’ll be surrounded by a team that truly believes in excellence and authenticity.
At B Beautiful, you’re not just performing treatments — you’re helping women feel powerful, confident, and unapologetically beautiful.
Company Description
Why Work at B Beautiful Medical Spa?\nAt B Beautiful, beauty is more than skin deep — it’s confidence, empowerment, and presence. When you join our team, you’re part of a community that celebrates women who lead, build, and inspire.\nWe provide consistent continued education and advanced hands-on training to keep your skills sharp and your artistry evolving. Top performers have room for gradual salary growth based on results, performance, and professional development milestones.\nOur culture values collaboration, precision, and luxury service. Whether you’re curating a patient’s injectable plan, supporting a wellness launch, or attending our in-house training sessions, you’ll be surrounded by a team that truly believes in excellence and authenticity.\nAt B Beautiful, you’re not just performing treatments — you’re helping women feel powerful, confident, and unapologetically beautiful.