Customer Service Representative (Logistics/3PL)

Job Description

Duties:
Liaising directly with clients and warehouse personnel. Pass purchase orders to warehouse lead and supervisor for processing. Ensure purchase orders are prepared and shipped in accordance with vendor guidelines. Route shipments by examining destination, route, rate, delivery time in compliance with vendor guidelines. Prepare BOL's, ensure manifest. Verify merchandise shipped by matching bills of landing, reconciling quantities, nothing discrepancies. Keeps customers informed by forwarding notices, shipment date and method and status; answering questions. Checking and confirming order status on pick up and delivers. Coordinate and expedite requests, time specific pick-ups and deliveries and other special requests. PLUS : EDI processing, including but not limited to order cycle, transportation/logistics management, warehouse fulfillment and finance.

Qualifications
* MUST have 2 years of experience in the shipping industry or distribution center.
* PLUS to know how to route shipments in various vendor portals and process UPS/FedEx shipping labels.
Keys to hire - routing experience, excellent work ethics, excellent at multi-tasking and working with pressing deadlines

Hours: Monday - Friday | 8a - 5p
Pay: $22 - 25/hr

Desired Skills and Experience

Qualifications
* MUST have 2 years of experience in the shipping industry or distribution center.
* PLUS to know how to route shipments in various vendor portals and process UPS/FedEx shipping labels.
Keys to hire - routing experience, excellent work ethics, excellent at multitasking and working with pressing deadlines

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.