Inside Salesperson- Parts and Aftermarket

Job Description

Job Description

HVAC Inside Sales Representative

The primary goal of this position is to contribute to the success of the company by selling to internal and external clients, over the counter, in-person, or on the phone to assist in achieving individual and departmental sales objectives.

The Inside Sales Consultant will be responsible for the daily operations of the Parts and Aftermarket Department by successfully performing or assisting in managing the following:

Sales and Customer Service

• Promote the selling of HVAC parts and aftermarket equipment to customers.
• Maintain regular contact with major customers to build loyalty and ensure long-term revenue.
• Assist in maintaining the operation of the retail sales counter.
• Assist the Parts and Aftermarket Manager in maintaining a lost sales tracking program.
• Assist in setting prices and discount levels and plan promotions to increase sales.
• Effectively and efficiently process Client payments, or obtains credit authorization, while also ensuring that all charge sales receipts are signed by the Client.
• Ensure that all Clients receive their copy of the invoice.
• Promptly notify Clients when all parts have arrived along with an estimated time of delivery.
• Effectively and efficiently track and follow up on back-order parts.

Inventory Management and Control

• Assist in managing inventory based on demand and cost targets.
• Assist in maintaining stock at a level that enables servicing and repair departments to complete their work without delay.
• Avoid the costs of carrying excessive inventory.
• Develop the knowledge of stock-control so that you can effectively record and analyze the movement of parts.
• Maintain accurate records of parts replaced under warranty and details of faulty parts.

Sourcing Quality Parts

• Buying and selling quality parts at the right price is an important aspect of the job.
• Identify and evaluate suppliers who can offer replacement parts that match the quality of the originals.
• Negotiate with vendors to obtain the best prices for parts.

The best candidate for this position will meet the following requirements:

• HVAC parts/equipment experience preferred.
• Experience with FACTS Accounting Software preferred.
• Must demonstrate an ability to multi-task and prioritize day-to-day responsibilities.
• Must have a minimum of two (2) years of customer service experience.

Hobbs & Associates, Inc., a family-owned operation founded in Virginia Beach, Va., provides heating, ventilation, and air conditioning (HVAC) products and engineering services to commercial and industrial contractors from Baltimore to Richmond, Va., to Nashville, Tenn. With more than 60 years of experience providing excellence to contractors and manufacturers, Hobbs’s commitment and integrity have led to the expansion into nine total markets in Virginia and Tennessee,

With a team of more than 150 engineers and sales associates, Hobbs has earned the trust of its clients and has a reputation for meeting the deadlines of every project. It’s well within our range of services to outfit large public sector projects, as well as, develop personal and detailed solutions for our residential HVAC contractors working in the field.

As the largest independent manufacturer’s representative in each of these nine markets, our focus remains on the expansion of our services and reinvesting our efforts to grow our company. Hobbs is one of four HVAC companies in the Southeastern, U.S. that works in these industries: Municipal and Institutional Solutions, HVAC System Design and Build Out, Industrial Design and Equipment and Hospitality/ Multi-Use Facility Solutions.

From industrial to light commercial projects, we offer only the best applied, commercial, and ventilation products, guaranteeing to work within project specifications. In a world where indoor air quality is more important than ever, Hobbs & Associates, Inc. has the expertise to work with clients to meet project goals.

Hobbs is an Equal Opportunity Employer

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Experience:

• HVAC Parts Sales: 2 years (Preferred)
• HVAC Industry: 2 years (Preferred)

Work Location: In person

Company DescriptionAt Hobbs & Associates, our greatest asset is our people. We know that when we invest in our team, everything else falls into place — top-tier service, lasting client relationships, and a company culture built on trust and expertise.

Whether you’re an experienced HVAC professional or just starting your journey, you’ll find more than just a job here — you’ll find a long-term career path. We offer hands-on training, growth opportunities, and a work environment where your skills and ideas are valued.

From field technicians to office staff, every role plays a vital part in our mission to lead the HVAC industry through innovation, service excellence, and genuine teamwork.

If you’re looking for a place where you can make an impact, grow your craft, and be part of something bigger — we’d love to meet you.

Company Description

At Hobbs & Associates, our greatest asset is our people. We know that when we invest in our team, everything else falls into place — top-tier service, lasting client relationships, and a company culture built on trust and expertise.\r\n\r\nWhether you’re an experienced HVAC professional or just starting your journey, you’ll find more than just a job here — you’ll find a long-term career path. We offer hands-on training, growth opportunities, and a work environment where your skills and ideas are valued.\r\n\r\nFrom field technicians to office staff, every role plays a vital part in our mission to lead the HVAC industry through innovation, service excellence, and genuine teamwork.\r\n\r\nIf you’re looking for a place where you can make an impact, grow your craft, and be part of something bigger — we’d love to meet you.