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Customer Service Representative

Town & Country Heating and Cooling
locationLenexa, KS, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job DescriptionSalary: $21-$23

Looking to jumpstart your career with a supportive, growing company? We are looking for an enthusiastic, reliable Customer Service Representative to join our front office. As the first voice our customers hear, your main goal is to provide a friendly, helpful experience over the phone. We provide full training on our industry and softwareno prior trade experience required!


Key Responsibilities

  • Answer incoming phone calls, greet customers warmly, and route inquiries to the correct department.
  • Accurately input customer information, requests, and schedules into our computer system.
  • Perform basic administrative tasks, such as data entry, responding to customer emails, and filing.

Qualifications & Skills

  • Experience: 1 year of general customer service, retail, or hospitality experience preferred (Will train the right person!).
  • Basic computer proficiency and the ability to learn new software quickly.
  • A bright, friendly phone voice and strong listening skills.
  • High school diploma or equivalent.

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