Advanced Practice Provider Administrator - Primary Care/Urgent Care

Job Description

Job Description

Position Overview

• A new leadership role focused on overseeing Advanced Practice Provider (APP) operations in the Greater Austin area, specifically within Primary Care and Urgent Care.

• This position features a 0.6 FTE clinical and 0.4 FTE administrative division, combining patient care with leadership duties.

• Utilizes an Enhanced Care Team (ECT) model, supported by dedicated staff including Medical Assistants (MA), Licensed Vocational Nurses (LVN), and Patient Service Specialists (PSS).

• Manages a reasonable patient load of approximately 14 patients per day, allowing for a focus on high-quality care and administrative tasks.

• Opportunity to lead APP workflows, quality improvement initiatives, and operational enhancements.

• Work in a collaborative setting with established physician leadership and mentorship from the APP Administrator.

• Employ a shared in-basket model to facilitate team-based care delivery.

Clinical Duties:

• Conduct new patient consultations, follow-up visits, and urgent care assessments.

• Perform minor procedures such as incision and drainage (I&D), pap smears, basic suturing, and injections.

• Engage in in-basket management and coordinate patient care.

Administrative Duties:

• Assist in the management of APP operations, optimize workflows, and oversee team activities.

• Participate in quality assurance efforts, including monthly reviews with the supervising physician.

• Collaborate with leadership on program development and process enhancements.

Ideal Candidate Profile:

• Preferred experience of 3+ years in a relevant field.

• A strong passion for leadership, operational management, and the development of APPs.

• Ability to balance clinical responsibilities with administrative tasks comfortably.

Additional Information:

• Work is conducted in an outpatient-only environment (EPIC training is required for outpatient settings).

• No on-call duties are expected; the schedule will be determined based on clinic requirements.

• Opportunities for moonlighting are available.

• Structured onboarding and mentorship will be provided by the current APP Administrator.

About Our Organization

We are dedicated to enhancing the health and well-being of individuals, families, and communities. As the largest not-for-profit healthcare system in Texas, we empower our members to lead healthier lives.

Core Values:

• We serve with integrity, doing what is right with a positive attitude.

• We strive for excellence, continuously seeking improvement.

• We work collaboratively, supporting each other and those we serve.

• We make a difference by taking initiative and providing exceptional experiences.

Benefits:

Our benefits are tailored to support your well-being at every stage of your journey. For comprehensive details on coverage and eligibility, please explore our offerings, which may include:

• Immediate access to health and welfare benefits.

• A 401(k) savings plan with a dollar-for-dollar match up to 5%.

• Tuition reimbursement opportunities.

• Paid Time Off (PTO) accrual starting from Day 1.

Note: Benefits may vary based on position type and/or level.

Job Summary:

The APP Administrator is responsible for leading Advanced Practice Professionals (APPs) within a designated region or service line, ensuring effective performance in their roles. This position involves collaboration with Human Resources, the Office of Medical Staff Appointments, division and department heads, as well as clinic or hospital administration. The administrator will assist in developing and implementing policies for APPs in their area. Responsibilities include administrative organization, leadership, mentoring, and representation on committees. The role also encompasses selecting APP representatives at the regional or service line level and coordinating educational programs for APPs. The APP in this role will have designated administrative time, not exceeding 60%, as determined by regional/service line administration and the Chief Medical Officer (CMO).

Essential Functions:

• Provides patient services under the supervision of a designated physician.

• Conducts patient interviews and examinations to identify symptoms and maintains patient records.

• Performs thorough examinations and medical screenings, accurately documenting all relevant information.

• Assists in developing diagnostic, therapeutic, and follow-up plans as necessary.

• Interprets lab results and orders tests as per protocols, following up on patient conditions and reporting findings to the supervising physician.

• Communicates effectively with patients, supervising physicians, and caregivers, sharing information that may impact patient care.

• Provides recommendations to the regional CMO and clinic leadership regarding APP-related matters.

• Encourages the appropriate use of APPs across the region.

• Assists in the recruitment, orientation, and onboarding of APPs within the region.

• Collaborates with other departments on APP-related issues.

• Stays informed about regulations and standards from The Joint Commission and other governing bodies regarding APP practices.

• Oversees APP student clinical rotations throughout the region.

Key Success Factors:

• Understanding of federal and Texas state laws governing APPs.

• Familiarity with Joint Commission standards related to APP practices in healthcare settings.

• Excellent interpersonal skills for effective interaction with medical staff and personnel.

• Knowledge of Medicare and Medicaid regulations.

• Ability to gather information from various sources, apply professional principles in analysis, and summarize data for problem-solving.

• Capability to guide, mentor, and collaborate in a team-oriented environment.

• Proficiency in computer systems, Electronic Health Records, databases, and Microsoft Office applications.

• Awareness of national and state APP issues, with preferred involvement in professional organizations.

• Familiarity with current institutional policies, bylaws, and credentialing requirements is preferred.

• Demonstrated ability for self-direction and initiative is essential.

• A minimum of five years of experience as an APP (PA or APRN), including three years in a leadership role within healthcare.

Belonging Statement:

We are committed to ensuring that everyone feels welcomed, valued, and supported.

Qualifications:

• Education: A Master's degree or a Bachelor's degree with an additional two years of relevant experience beyond the minimum qualifications.

• Experience: A total of five years of professional experience.

• Certification/License/Registration:

  • Basic Life Support (BLS) certification must be obtained within 30 days of hire or transfer.

  • Nurse Anesthetists (CRNA), Nurse Practitioners (NP), and Physician Assistants (PA) must be licensed as Advanced Practice Professionals by the State of Texas.