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Customer Service Sales Associate

PrideStaff
locationSan Diego, CA, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job Description

PrideStaff is seeking a friendly, customer-focused Customer Service & Sales Associate for a specialized mobility equipment retailer in San Diego. This role serves as the first point of contact for customers entering the showroom and helps individuals and families identify mobility solutions that best meet their needs. The ideal candidate has strong retail customer service experience and is comfortable recommending products, upselling accessories, and presenting alternative solutions such as rentals when appropriate.


Key Responsibilities

  • Greet customers and provide a welcoming showroom experience
  • Identify customer needs and recommend appropriate mobility products
  • Demonstrate product features and explain available options
  • Upsell accessories and complementary products when appropriate
  • Present alternative solutions such as rental options when applicable
  • Maintain product knowledge across available mobility devices and accessories
  • Process sales transactions and assist customers with order details
  • Maintain an organized showroom and assist with merchandising displays
  • Provide general administrative and customer service support


Qualifications

  • Previous retail customer service or retail sales experience required
  • Strong interpersonal and communication skills
  • Comfortable discussing product options and recommending solutions
  • Ability to learn technical product information and explain it clearly to customers
  • Professional, patient, and empathetic approach to customer interactions
  • Ability to work in a fast-paced retail environment


Physical Requirements

  • Ability to lift up to 50 pounds with assistance


Preferred Qualifications

  • Experience working in retail environments such as medical equipment, specialty retail, or customer service-focused stores
  • Comfortable working with customers who may have mobility challenges or medical needs
  • Positive, dependable, and service-oriented mindset

Company DescriptionPrideStaff is a national staffing organization, delivering innovative solutions to the challenges employers face every day. Over the years, PrideStaff has been a consistent industry leader, developing technology and service processes that allow our organization to deliver superior performance. With locations across the United States, we're well positioned to partner with clients and candidates to ensure a successful match of employee talent with customer needs. When it comes to your success, we leave nothing to chance!

Our Mission: Consistently provide client experiences focused on what they value most.

Company Description

PrideStaff is a national staffing organization, delivering innovative solutions to the challenges employers face every day. Over the years, PrideStaff has been a consistent industry leader, developing technology and service processes that allow our organization to deliver superior performance. With locations across the United States, we're well positioned to partner with clients and candidates to ensure a successful match of employee talent with customer needs. When it comes to your success, we leave nothing to chance! \r\n\r\nOur Mission: Consistently provide client experiences focused on what they value most.

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