Job Description
Job DescriptionCompany Description
Beloform is a forward-thinking company committed to excellence, innovation, and creating a dynamic work environment. We value collaboration, professional growth, and fostering a culture where every team member can thrive. Join us in shaping the future of our operations while advancing your career in a supportive and professional setting.
Job Description
Beloform is seeking a Customer Service Specialist to join our San Antonio team. This role is ideal for individuals who are motivated, detail-oriented, and passionate about providing outstanding support to our clients. You will be the primary point of contact for customer inquiries, ensuring a seamless and positive experience at every touchpoint.
Responsibilities:
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Respond promptly and professionally to customer inquiries via phone, email, and other communication channels.
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Provide accurate information about products, services, and company policies.
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Resolve customer issues efficiently, ensuring satisfaction and retention.
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Maintain detailed and organized records of customer interactions.
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Collaborate with internal teams to address customer needs and enhance service processes.
Qualifications
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Strong communication and interpersonal skills.
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Problem-solving mindset with attention to detail.
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Ability to manage multiple tasks and priorities effectively.
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Professionalism and a customer-focused attitude.
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Proficiency in basic computer applications.
Additional Information
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Competitive salary ($51,000 – $55,000).
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Opportunities for professional growth and career advancement.
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Supportive and collaborative work environment.
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Skill development through training and ongoing learning.
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Full-time, permanent position.