Job Description
Job Description
Are you a detail-oriented professional who enjoys creating seamless experiences for clients while keeping operations running smoothly behind the scenes? Chester County Fuel is looking for a Client Services Coordinator to join our growing team in Malvern.
This is an opportunity to step into a role where you’ll combine customer support, project coordination, and account management. As a family-owned company with over 30 years of experience, we value people who bring both professionalism and a personal touch to their work. If you thrive in a supportive, team-oriented environment where your contributions truly matter, we’d love to meet you.
Compensation & Benefits
- Salary Range: $45,700 – $52,000
- Medical, dental, and disability insurance
- 401(k) with company match
- Paid time off + 6 paid holidays
- Supportive, family-oriented workplace that values work-life balance
Compensation:
$45,700 – $52,000
Responsibilities:
What You’ll Do
- Serve as the main point of contact for customers, ensuring questions and requests are handled promptly and professionally
- Coordinate fuel deliveries and occasional service appointments
- Assist with account management, including service contracts, invoicing, and payments
- Administer annual programs, such as oil price protection and service renewals
- Support special projects, coordinating details from start to finish with internal staff and vendors
- Maintain accurate records and generate routine and ad hoc reports
- Provide proactive suggestions to improve efficiency and enhance the customer experience
Qualifications:
What We’re Looking For
- High school diploma (some college or relevant certifications a plus)
- Strong communication skills—verbal, written, and interpersonal
- Excellent attention to detail and ability to juggle multiple priorities
- Customer-focused with a problem-solving mindset
- Comfortable with technology; proficient in MS Office (Word, Excel)
- Previous experience in HVAC, utilities, or related industries is a plus, but not required
About Company
Chester County Fuel has been proudly serving the heating and cooling needs of homeowners and businesses in Chester County for over 30 years. Family owned and operated, we combine industry expertise with personal service you can count on. As a small but fast-growing company, we offer the best of both worlds: the stability of a trusted local business and the excitement of growth and opportunity.