Job Description
Job Description
Vice President/Director of Operations
Reports To: Chief Executive Officer
Location: Miramar Beach, Florida
Company Overview
Our client is a mission-driven social impact company dedicated to innovating the diagnostics industry and improving patient outcomes. We combine cutting-edge science with a commitment to ethical, compliant, and people-centered practices. As part of our growth, we are seeking a highly motivated Vice President of Operations to join our team.
Position Overview
We are seeking an experienced and results-driven Vice President/Director of Operations to lead and optimize the operational strategy and day-to-day functions. The ideal candidate will have a strong background in clinical laboratory operations, regulatory compliance, quality assurance, and team leadership. This role is critical in ensuring operational excellence, scalability, and alignment with it's mission and growth objectives.
Key Responsibilities
Strategic & Operational Leadership
- Develop and execute operational strategies to improve efficiency, scalability, and service quality across all laboratory sites.
- Collaborate with executive leadership to align operational goals with company vision and strategic initiatives.
- Drive continuous improvement initiatives using lean methodologies, KPIs, and data analytics.
Laboratory Operations
- Oversee daily laboratory functions including sample processing, workflow optimization, equipment maintenance, and inventory management.
- Ensure all lab operations adhere to CLIA, CAP, HIPAA, and other applicable regulatory standards.
- Manage relationships with external vendors, partners, and service providers.
Quality & Compliance
- Lead quality assurance and quality control programs to uphold the highest testing standards.
- Ensure compliance with all federal, state, and local regulations governing clinical laboratories.
- Prepare for and lead external inspections and audits.
Team Leadership & Development
- Manage, mentor, and develop a high-performing operations team, including lab managers, logistics coordinators, and support staff.
- Foster a culture of accountability, collaboration, and continuous improvement.
- Drive staff engagement, training, and performance evaluations.
Financial & Resource Management
- Develop and manage budgets, forecasts, and resource allocation plans.
- Identify cost-saving opportunities and implement operational efficiencies without compromising quality.
- Support revenue cycle optimization by coordinating with billing and client services.
Qualifications
Education & Experience
- Bachelor’s degree in Medical Laboratory Science, Business Administration, Healthcare Management, or related field required; Master’s degree preferred.
- 8+ years of progressive experience in clinical laboratory operations, including 3+ years in a senior leadership role.
- In-depth knowledge of laboratory regulations (CLIA, CAP, COLA, HIPAA).
- Proven track record of leading multi-site operations and cross-functional teams.
Skills & Competencies
- Strong leadership, organizational, and interpersonal skills.
- Excellent analytical, problem-solving, and decision-making abilities.
- Effective communication with internal teams, executives, clients, and regulatory bodies.
- Proficiency in laboratory information systems (LIS) and operations software tools.
- Ability to thrive in a fast-paced, mission-driven environment.