Job Description
Job Description
Business Services Coordinator
Location: St. Cloud, MN
Pay: starting at $20/hr
Schedule: Full-Time | 100% Onsite
Duration: 1-Year Assignment
The Fountain Group is currently seeking a Business Services Coordinator for a leading global information services company in St. Cloud, MN.
If you're organized, customer-focused, and enjoy working in a fast-paced environment, we'd love to hear from you! This is an excellent opportunity to gain experience with a well-established organization while building valuable administrative and operations skills.
New college graduates are encouraged to apply! Candidates with customer service, retail, banking, office administration, shipping/logistics, or document processing experience are also encouraged to apply.
Responsibilities
- Process customer orders and assist with order fulfillment.
- Perform document searches, retrieval, preparation, filing, and related administrative tasks.
- Communicate with customers, vendors, and internal teams to resolve questions and provide updates.
- Maintain accurate records and ensure timely processing of requests.
- Learn company products, services, and procedures to provide excellent customer support.
- Identify opportunities to improve processes and customer satisfaction.
- Assist with training customers or team members on products and internal systems as needed.
- Work in a fast-paced environment while managing multiple priorities.
Qualifications
- Associate degree or at least 1 year of customer service, administrative, retail, banking, or office experience.
- Strong communication and interpersonal skills.
- Proficiency with Microsoft Office (Word, Excel, Outlook).
- Accurate data entry and strong attention to detail.
- Excellent organizational, time management, and problem-solving skills.
- Ability to lift up to 50 pounds occasionally.
- Ability to work onsite in St. Cloud, MN.
Preferred Qualifications
Experience in any of the following is a plus but not required:
- Banking or financial services
- Mortgage or lending
- Commercial title or abstracting
- Legal or document processing
- Shipping, logistics, or fulfillment operations
If you're dependable, eager to learn, and looking to grow your career with a respected organization, we encourage you to apply today!