Job Description
Job Description
White Hall Spirits is seeking dependable, detail-oriented team members to join our growing retail operation. This role is ideal for someone who values structure, consistency, and clear expectations in the workplace. You will be part of a well-organized, high-volume store that prioritizes efficiency, accuracy, and customer service.
Team members are responsible for delivering a smooth customer experience, maintaining store standards, and supporting daily operations. We invest in our systems and training so employees can focus on doing their job well—without unnecessary stress or micromanagement.
What We Offer
- Competitive pay
- Stable scheduling
- Employee discounts
- Clean, modern work environment
- Clear procedures and accountability
- Opportunity for long-term growth with a locally owned business
If you take pride in reliability, teamwork, and doing things right the first time, White Hall Spirits offers a professional and steady place to build your career.
Compensation:
$12 - $15 hourly
Responsibilities:
- Provide thorough follow-ups to customer interactions, ensuring customer satisfaction
- Ensure customer account information is up-to-date
- Communicate frequent customer suggestions to the team to troubleshoot
- Regularly meet with sales lead to receive the newest service and product knowledge
- Reply to incoming calls from customers including products and service questions, general information, and complaints
Qualifications:
- High school graduate, G.E.D. recipient, or equivalent
- Display strong communication skills, active listening skills, and personal skills
- Previous work in a customer-facing position
About Company
White Hall Spirits is a locally owned, high-volume retail liquor store serving North-Central West Virginia. We offer a wide selection of wine, spirits, and craft beverages in a clean, organized, and professional environment. Our focus is on consistency, efficiency, and providing a reliable experience for both customers and employees.
Our mission is to deliver excellent service through strong systems, clear expectations, and a team that takes pride in doing things the right way. We believe great retail starts with dependable people, attention to detail, and accountability.
As we continue to grow, we invest in our store, our technology, and our team. White Hall Spirits is a stable, well-run workplace for individuals who value structure, responsibility, and long-term opportunity.