Job Description
Job Description
About Investors Heritage
Since 1960, Investors Heritage has offered life insurance and annuity products that help individuals plan for retirement and preserve their legacies. Headquartered in Frankfort, Kentucky and licensed in nearly every U.S. state, we combine deep regional roots with a national presence-delivering forward-thinking, tech-enabled solutions grounded in the old-fashioned value of personal service.
In 2018, Investors Heritage was acquired by Aquarian Holdings as its flagship insurance carrier. With the backing of Aquarian, success of our products and our solid partnerships, we've entered a period of strategic growth and innovation – earning multiple recognitions as one of the fastest growing life and annuity insurers in the country.
And we're not stopping there. We continue to innovate sensibly, build relationships with our partners and deliver exceptional service to our clients. Having that kind of foundation – one built on reliability, consistency, and quality – grounds everything we do at Investors Heritage. We're looking for talented, driven individuals who want to grow with us.
In this role, you will provide day-to-day HR operational support for the organization. You'll partner with business leaders and staff to ensure that HR policies, processes, and programs are effectively administered, and that the employee experience is aligned with our values and culture.
This position requires being on-site at the Investors Heritage home office in Frankfort, Kentucky.
Job Duties
- Offering guidance, insights, and recommendations that support business goals and strengthen company culture.
- Serve as a point of contact for employees and managers on HR-related questions, including policies, benefits, performance, and employee relations.
- Support full-cycle recruitment, including job postings, candidate screening, interviewing, offer letters, and onboarding of new hires.
- Coordinate new hire orientation and ensure timely completion of all required documentation (I-9, W-4, benefits enrollment, etc.).
- Administer and process payroll accurately and on schedule; ensure compliance with federal, state, and local regulations and coordinate with finance as needed.
- Manage and support benefits and leave programs (e.g., health insurance, retirement, FMLA/leave of absence tracking).
- Assist with performance management processes, including goal setting, performance reviews, and follow-up actions.
- Maintain and update accurate HRIS and personnel records in accordance with applicable employment laws and regulations.
- Support employee relations matters, investigations, and disciplinary actions with professionalism and confidentiality.
- Partner on HR projects, including engagement initiatives, training and development programs, and compensation and recognition processes.
- Assist with policy development, employee handbook updates, and ensure compliance with evolving employment legislation.
- Generate and analyze HR reports and metrics (e.g., turnover, headcount, engagement) to provide actionable insights to leadership.
Job Requirements
- Bachelor's degree in Human Resources, Business Administration, or related field preferred (or equivalent experience).
- 3–5 years of progressive HR generalist experience, including payroll administration.
- Minimum 2 years of financial service or life/annuity insurance industry experience, preferred.
- Strong understanding of employment laws and HR best practices (FMLA, ADA, EEO, FLSA).
- Demonstrated ability to take initiative, anticipate needs, and work independently with minimal supervision.
- Excellent interpersonal, written, and verbal communication skills with the ability to build credibility and trust across all levels of the organization.
- Proficiency with Microsoft Office (Word, Excel, Outlook) and comfort working with HRIS and payroll systems.
- High degree of professionalism, discretion, and attention to detail.
- HR certification (e.g., SHRM-CP, PHR) preferred but not required.