Job Description
Job Description
6 Month Contract
Start Date: November 1st
Primary Duties and Responsibilities
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High Volume Data Entry
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Process all transactions and perform all tasks accurately within procedural guidelines and without errors.
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Meet or exceed daily productivity standards for each task performed.
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Maintain performance standards for quality as defined in the Quality Assurance Plan (QAP), with zero errors.
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Exhibit exemplary customer service internally and externally; consistently meet or exceed customer needs.
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Maintain a strong understanding and working knowledge of procedures and operating systems used to perform assigned work.
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Ensure timely completion of all tasks to meet contract guidelines.
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Report to work on time and be ready to perform daily responsibilities at the start of each shift.
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Be dependable, focused on achieving the best possible results, and consistently demonstrate a positive attitude toward all tasks.
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Adhere to the Project Site Attendance Policy.
Experience / Education
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College degree preferred.
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Experience in eligibility determination or transaction processing preferred.
Required Skills / Abilities
To perform this job successfully, an individual must be able to carry out each essential duty satisfactorily.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Ability to type at least 45 WPM.
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Strong organizational skills; able to set priorities, remain flexible, and adapt to change with a positive attitude.
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Proficiency (or ability to be trained) with standard company software and PC systems.
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Strong problem-solving skills through analysis and ongoing feedback.
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Proven ability to achieve results through knowledge, commitment, and attention to detail while meeting established deadlines.
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Ability to work at a sustained pace to meet production rates while maintaining quality standards.
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High attention to detail with the ability to detect, document, and correct quality issues.
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Ability to work independently with limited direction after initial training.
Physical Demands
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
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Regularly required to sit; use hands to finger, handle, or feel objects, tools, machines, or controls; and reach with hands and arms.
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Occasionally required to stand, walk, stoop, kneel, crouch, crawl, talk, or hear.
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Must occasionally lift and/or move up to 10 pounds.
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Specific vision abilities required include close vision, color vision, and the ability to adjust focus.
Work Environment
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Work is generally performed in an office setting.
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Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.