Administrative Consumer Services (Hybrid)
Job Description
Job Description
A nationwide Financial Services Company is seeking detail-oriented and customer focused professionals to join their team. Company offers great advancement opportunities, training provided, and excellent benefits including medical, dental, vision, ST/LT disability, 401k, paid time off and sick leave. Candidates will be interviewed this week!
If you enjoy problem solving, communicating with clients, and working in a fast-paced environment, we encourage you to apply! For more information, apply online or call our office at (412) 281-4080.
Job Responsibilities:
- Verify information on reports
- Communicate with customers, borrowers, and credit grantors
- Coordinate communication between multiple parties to resolve requests
- Provide prompt professional support for inbound calls
- Troubleshoot customer questions and issues using internal resources
- Deliver accurate, timely service and maintain strong attention to detail
- Develop a strong working knowledge of company operating systems and tools
- Actively participate in team meetings and one-on-one discussions with team members
Requirements:
- Strong Microsoft Office - Word, Excel
- Stable high-speed internet connection
- Strong communication skills and a customer service mindset
- High level of ownership, accountability, and initiative
- Strong focus on accuracy and precision in all tasks
- Bilingual candidates encouraged to apply
J. Croyle & Associates, Inc is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Company DescriptionJ. Croyle & Associates, Inc. was founded on the principle that amazing talent is always available. With all of our combined years of recruiting experience, JCA has consistently helped businesses grow by placing the top 20% of administrative candidates within their companies. For over 30 years, we have worked with top companies ranging from small businesses to Fortune 500 companies, and have placed thousands of candidates in positions which have turned into lifelong careers. JCA strives to connect top talent with great companies for mutual success.
Company Description
J. Croyle & Associates, Inc. was founded on the principle that amazing talent is always available. With all of our combined years of recruiting experience, JCA has consistently helped businesses grow by placing the top 20% of administrative candidates within their companies. For over 30 years, we have worked with top companies ranging from small businesses to Fortune 500 companies, and have placed thousands of candidates in positions which have turned into lifelong careers. JCA strives to connect top talent with great companies for mutual success.