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Junior Account Representative

Iris Comm Lab
locationMinneapolis, MN, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job DescriptionDescription
We are seeking a proactive and detail-oriented Junior Account Representative to support our account management team. This role involves assisting in the development and maintenance of client relationships, coordinating internal project timelines, and ensuring client needs are consistently met. You will play a key role in maintaining customer satisfaction and supporting the execution of client-focused strategies.



Key Responsibilities


  • Serve as a point of contact for assigned accounts, supporting senior account managers


  • Assist in preparing client proposals, reports, and presentations


  • Monitor project progress and collaborate with internal teams to ensure deadlines are met


  • Help identify opportunities to improve client satisfaction and retention


  • Track client feedback and ensure timely resolution of concerns


  • Maintain accurate account records and update CRM systems regularly


  • Participate in client meetings and take detailed notes for follow-up



Skills, Knowledge and Expertise


  • Bachelor’s degree in Business, Marketing, Communications, or related field


  • 1–2 years of experience in customer service, account coordination, or related role


  • Strong written and verbal communication skills


  • Excellent organizational and time-management abilities


  • Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)


  • Ability to multitask in a fast-paced environment with a high level of accuracy



Benefits


  • Competitive salary range: $57,000 – $63,000 per year


  • Opportunities for professional growth and advancement


  • Comprehensive training and onboarding


  • Health, dental, and vision insurance


  • Paid time off and holidays


  • Supportive team environment with mentorship opportunities


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