Job Description
Job DescriptionAbout usAmerican Industrial Services is a C&D Recycling Facility based in Long Beach, CA. Our goal is to revolutionize waste management by providing sustainable, innovative, and customer-centric solutions that exceed expectations and promote a cleaner environment.
Summary:The Scalehouse Office Assistant is responsible for providing administrative support and clerical services in a scalehouse environment. This role involves weighing trucks, recording data, maintaining records, and ensuring compliance with safety and regulatory standards. The ideal candidate is detail-oriented, organized, and capable of handling multiple tasks in a fast-paced setting.
Key Responsibilities Include
Weighing and Data Entry:
- Operate scalehouse equipment to weigh incoming and outgoing trucks.
- Accurately record weights and other relevant information in the system.
- Ensure all data is entered promptly and correctly.
- Give copies of certified weight tickets to customers.
- Provide recycling certificates for customers to present to their respective cities for their C&D Management plans.
Customer Service:
- Greet and assist drivers and visitors in a professional manner.
- Provide clear instructions and answer questions related to scale operations.
- Address and resolve customer inquiries and concerns efficiently regarding hauling, recycling, certification, etc.
- Answer calls and emails and record any necessary information to be relayed.
Documentation and Record-Keeping:
- Maintain accurate and organized records of all transactions.
- Prepare and issue weight tickets, receipts, and other necessary documentation.
- Ensure all paperwork is completed according to company policies and regulatory requirements.
Administrative Support:
- Assist with filing, photocopying, and other general office tasks.
- Coordinate with other departments as needed for smooth operations.
- Monitor and order office supplies to maintain inventory levels.
Safety and Compliance:
- Adhere to all safety guidelines and procedures.
- Ensure compliance with local, state, and federal regulations related to scale operations.
- Report any safety hazards or incidents to the appropriate personnel.
Technical Skills:
- Proficient in using scalehouse software and computer systems.
- Basic Arithmetic
- Basic knowledge of Microsoft Office Suite (Word, Excel, Outlook).
- Bilingual in Spanish and English is necessary
Other Duties:
- Perform other related duties as assigned by the Scalehouse Manager.
Qualifications:
- Education: Minimum of a High school diploma or equivalent.
- Experience: Previous experience in a similar role or administrative position preferred.
Skills:
- Strong attention to detail and accuracy.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Good organizational and time management abilities.
- Ability to handle multiple tasks and prioritize effectively.
Work Environment:
- The position is based in a scalehouse, which can be a noisy and busy environment.
- May require working in various weather conditions.
- Some physical activity, including standing for extended periods and lifting light objects, may be required.
Benefits/Perks
- Competitive Compensation
- Career Growth Opportunities