Job Description
Job Description
Join a friendly, patient-focused dental practice!
We’re looking for an organized and personable Dental Scheduler to join our growing team in South Charlotte. This position plays a key role in ensuring our patients have a smooth, positive experience from the first phone call through their treatment visit.
Responsibilities
- Answer incoming calls and schedule patient appointments efficiently and accurately
- Confirm and follow up on upcoming appointments and treatment plans
- Greet patients and check them in and out with professionalism and warmth
- Verify insurance coverage and update patient information in our practice management system
- Communicate with dental assistants and hygienists to ensure a seamless daily schedule
- Handle patient inquiries regarding procedures, payment options, and insurance benefits
- Maintain the front desk area and assist with administrative duties as needed
Qualifications
- 1+ year of experience in a dental office or medical scheduling role preferred
- Familiarity with dental terminology, insurance verification, and treatment coordination
- Excellent communication and customer service skills
- Strong attention to detail and ability to multitask in a fast-paced environment
- Proficiency in Dentrix, Eaglesoft, or other dental software a plus