Job Description
Job DescriptionJob Title: Clinical Support Specialist
Location: 12600 W Colfax Ave Suite B-200, Lakewood, CO 80215
About Bloom:
Bloom Healthcare is a pioneering and employee-owned primary care and hospice practice at the forefront of transforming healthcare delivery for vulnerable patients. We bring high-touch, innovative medicine to those living at home with chronic conditions. Bloom’s model of care is proven to provide exceptional care to the homebound population, and Bloom Healthcare has generated outstanding quality results in CMS Innovation Center models compared to our peers.
At Bloom Healthcare, we believe in creating an environment that fosters growth, collaboration, and a shared sense of purpose. Bloom Healthcare has been voted the "Top Workplace" for six consecutive years. This honor reflects our unwavering commitment to our employees. By nurturing a work culture that puts our team first, we empower them to put our patients first.
By joining the Bloom Healthcare family, you're not only embarking on a rewarding career journey but also becoming a part of a community that genuinely cares about you. We thrive together, supporting one another, and making a significant impact in the lives of our patients. Become a part of our success story and experience firsthand why we're consistently voted the best place to work.
Position Summary
The Clinical Support Specialist plays a key role in supporting the clinical operations of Bloom Healthcare’s primary care teams. This position ensures efficient communication, accurate documentation, and timely completion of clinical administrative tasks that directly impact patient care. Working closely with Bloom’s support staff, and providers, the Clinical Support Specialist helps maintain smooth day-to-day clinical workflows and supports continuity of care for our patients.
Key Responsibilities
- Manage and process medication refill requests in accordance with established protocols.
- Coordinate prior authorizations for medications, procedures, and services.
- Request, receive, and upload medical records and documents from external facilities.
- Update immunization records, allergies, and health maintenance data in patient charts.
- Follow up on outstanding labs, imaging orders, and specialist consults to ensure results are completed and available.
- Support accurate and timely charting for providers and nursing staff.
- Communicate with pharmacies, and external offices to gather or relay request clinical information.
- Collaborate with the clinical support and nursing teams to streamline workflows and improve efficiency.
- Maintain compliance with HIPAA and organizational policies.
Qualifications
- Education & Licensure: Licensed Practical Nurse (LPN), Certified Nursing Assistant (CNA), or Medical Assistant (MA) required.
- Experience: Minimum 1–2 years of clinical or administrative healthcare experience preferred (primary care or home-based care experience a plus).
- Skills:
- Strong attention to detail and accuracy in documentation.
- Excellent communication and teamwork skills.
- Proficient with EHR systems and Microsoft Office Suite.
- Ability to manage multiple priorities in a fast-paced environment.
The salary for this position is competitive and commensurate with experience. The pay range for this role in the state of Colorado typically falls between $25-35 hourly with the potential for performance-based bonuses and other benefits. Actual compensation may vary based on factors such as qualifications, experience, and location within the state.
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