Job Description
Job Description
Hours: M-f 8am-5pm
Location: Rochester Hills, MI
The Instructor will be responsible for presenting technical training programs to customers, distributors, and internal personnel. The ideal candidate is an energetic, customer-focused, and a technically inclined person with a background in programming, training/instruction.
Primary responsibilities will include:
· Teach curriculum, the classes will contain the following:
· Power Point Presentations with Objectives and tasks
· Detailed Instructor outlines
· Student outlines and handouts
· Objective based exercises
· Pre-test and post test
· Use of simulators or machine tools
· Report discrepancies between product and documentation to appropriate departments
· Suggest improvements to the class curriculum.
· Prepare and maintain classrooms, training simulators and laboratory and the training office area to ensure a “Best in Class” training experience for the students.
· Provide feedback to improve employee culture and customer experience.
· Provide support to customers and departments by answering technical questions and advising appropriate action to resolve a problem.
· Interface with other technical writers and instructors for the purposes of project coordination, continuity and completion.
· Occasionally travel to customer sites to present technical trainings, as required.
Ideal candidate will have the following experience and education:
· Bachelor’s degree in Education, Instructional Design, related technical field, or equivalent relevant experience.
· Programming Experience required (Java, C, or C++ preferred)
· Vision systems preferred but not mandatory
· Ability to learn, understand, and write code programs.
· Proven high level of competency in Windows, MS Office including Word, PowerPoint, Excel and other web-based applications.
· Ability to read, write and speak fluent English.
Physical & Mental Requirements:
· Position is primarily worked in facility, customer facility, or at a technical school in a standard classroom or training area, however this position may perform duties in a factory/manufacturing environment with varying temperatures.
o Ability to lift a minimum of 50 lbs.
o Ability to stand for long periods.
· Good visual acuity, hearing, and speaking is required to review technical documentation, present material to students in the classroom, and respond to questions from the students.
· Demonstrated willingness and ability to multi-task, to learn new tasks, remember processes, maintain focus, complete tasks independently, make timely decisions in the context of a workflow, ability to complete tasks in situations that have a speed or productivity quota.
· Ability to work overtime when required to meet special/critical customer requirements.
· Ability to travel to customer sites including overnight, on weekends, domestically and internationally (limited), as required by customer.
o Travel to customer sites up to 30%.