Job Description
Job Summary:
- Answering telephone calls and relaying messages in the clinic’s call center
- Verifying patients’ demographics and insurance information
- Scheduling appointments
- Review patients’ medical records to assist with patient inquiries
- Coordinate Release of Records requests
- Patient eligibility and insurance verification
Qualifications:
- High School Diploma or GED
- Strong verbal/written communication and active listening skills
- Excellent interpersonal and telephone communications skills
- Legible handwriting
- Basic computer skills to include keyboarding, mouse movement, and data entry skills to enter information accurately into the electronic medical record (EMR)