Customer Service Representative III

Job Description

Job Description
Job SummaryWe are seeking a motivated and customer-focused Outside Sales Trainee to support local sales operations and gain hands-on experience in customer interaction, technical coordination, and outside sales development. This is a fully on-site role with light local travel (~5%) and an opportunity to grow into a full-time outside sales position.
Key Responsibilities

1. Support sales representatives by visiting customer sites to assist with sales and service coordination
2. Handle inbound customer calls and provide knowledgeable assistance with product inquiries.
3. Communicate with warehouse technicians to verify parts, tools, and service requirements.
4. Coordinate customer service activities using Salesforce and Microsoft Office tools.
5. Participate in structured outside sales training programs and become familiar with key product terminology (e.g., Goodwin Flight Pumps).
6. Adhere to all safety protocols and wear required PPE, including safety boots.
7. Prepare for field travel; operate company vehicles (Ford/Ram trucks) as required.

Required Qualifications

1. Minimum 1 year of Salesforce experience.
2. Strong verbal communication and customer service skills, including experience with phone-based work.
3. Proficiency in Microsoft Office Suite (Outlook, Excel, Word).
4. Willingness to learn and grow in a sales-focused, hands-on environment
5. Comfortable working in warehouse or shop settings.
6. Valid driver’s license with a clean Motor Vehicle Record (MVR).
7. Ability and willingness to wear safety gear (PPE).

Preferred Qualifications

1. Knowledge of site plans, construction management, or dewatering pump systems and terminology.
2. Prior experience in technical sales, construction, or industrial equipment environments.

Education: High School

Company DescriptionCompunnel Inc., established in 1994; is a leading provider of Staffing, IT/Software, e-Learning/Training, Business Intelligence, and Cloud Solutions. A leader in contingent and permanent workforce solutions, we also provide temp-to-hire staffing, project-based/SOW staffing, and payroll services to our esteemed clientele which includes Fortune 500 companies of diverse industry segments. Ranked as one of the largest staffing firms in the US which is our primary service market; we also have a significant presence in Europe and Asia. As a national service provider in the US, we are serving our customers all major states and regions; thereby generating numerous job opportunities for prospective employees in their preferred locations of choice.

We have witnessed multi-fold YOY growth, and continuously adding a large pool of talented resources to our employee base every year. Our extensive experience in hiring professionals of multiple in-demand skill sets (IT, Engineering, Healthcare, Admin-Clerical, Finance, Professional, Light Industrial, etc.) further makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We welcome people from all walks of life and cultures, and we support workforce diversity by providing equal employment opportunities to people without any discrimination based on race, color, gender, religion, national/ethnic region, disability, or any other basis.

Company Description

Compunnel Inc., established in 1994; is a leading provider of Staffing, IT/Software, e-Learning/Training, Business Intelligence, and Cloud Solutions. A leader in contingent and permanent workforce solutions, we also provide temp-to-hire staffing, project-based/SOW staffing, and payroll services to our esteemed clientele which includes Fortune 500 companies of diverse industry segments. Ranked as one of the largest staffing firms in the US which is our primary service market; we also have a significant presence in Europe and Asia. As a national service provider in the US, we are serving our customers all major states and regions; thereby generating numerous job opportunities for prospective employees in their preferred locations of choice.\r\n\r\nWe have witnessed multi-fold YOY growth, and continuously adding a large pool of talented resources to our employee base every year. Our extensive experience in hiring professionals of multiple in-demand skill sets (IT, Engineering, Healthcare, Admin-Clerical, Finance, Professional, Light Industrial, etc.) further makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We welcome people from all walks of life and cultures, and we support workforce diversity by providing equal employment opportunities to people without any discrimination based on race, color, gender, religion, national/ethnic region, disability, or any other basis.