Job Description
Job Description
Now Hiring : Office Manager - Raleigh Neuse
For over 45 years, Lane & Associates Family Dentistry has been a trusted, respected name in dental care across North Carolina. But what truly sets us apart isn’t just our clinical excellence, it’s our people-first culture, our energy, our teamwork, and our belief that work should feel meaningful and enjoyable.
We are searching for a passionate, driven Office Manager to lead our Raleigh Neuse location and help create an exceptional experience for both patients and team members.
Position Overview
As the Office Manager, you’ll be the leader behind the scenes, and front and center ensuring smooth daily operations while cultivating a welcoming, high-performing environment. You’ll balance strategy with heart, efficiency with empathy, and leadership with collaboration.
What You Will Do:
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Lead day-to-day office operations including scheduling, productivity, collections, receivables, and expense control
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Drive new patient growth through community outreach and collaboration with marketing
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Oversee the office’s online reputation and empower the team to earn 5-star patient experiences
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Coach, mentor, and inspire team members while ensuring compliance with company policies
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Handle daily closings, deposits, and end-of-month reporting in partnership with the Regional Director
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Address patient and team concerns with professionalism, compassion, and confidence
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Provide ongoing staff training and development beyond initial onboarding
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Maintain appropriate doctor-to-patient ratios for optimal efficiency and care
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Lead daily morning huddles and conduct engaging monthly staff meetings
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Manage quarterly inventory and office supply needs
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Participate in corporate initiatives and company-wide communications
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Other duties as assigned
What We’re Looking For :
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High School Diploma or GED required
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Minimum 2 years of dental office experience
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1–2 years of dental management experience
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Strong leadership, coaching, and team-building skills
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Excellent communication and interpersonal abilities
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Confident problem-solver with proven conflict resolution skills
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Professional, patient-focused, and service-driven mindset
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Comfortable with dental software and computer systems (Denticon experience is a plus!)
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Ability to lift 15–20 lbs
Why You’ll Love It Here:
We believe great leaders deserve great support and perks that actually matter.
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Competitive Pay!
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Quarterly Performance Bonus Potential!
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Comprehensive Insurance after 90 days (Health, Dental, Vision, Life, Disability, FSA & more)!
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401(k) with Employer Contribution!
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Paid Holidays & PTO!
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Fridays off at 2 PM!
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Uniform Allowance!
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In-house paid training & professional development!
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Fun company events & social media campaigns!
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Volunteer opportunities (earn Smile Squad Points for rewards!)
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Birthday & Work Anniversary gifts straight from ownership!
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and so much more!