Job Description
Job Description
Chapman & Associates Farm Bureau was founded in 2004 and remains a proud family-run agency dedicated to providing full-service insurance and financial solutions. We are committed to excellent customer service and operate in a fun environment where collaboration is essential to deliver a winning client experience. Our culture combines professionalism with strong team collaboration. We believe in ethical decision-making, long-term client relationships, and creating career paths that offer both stability and growth.
We are seeking an Insurance Customer Service Representative to join our team. This role is ideal for someone early in their career who wants strong training, support, and the opportunity to build a career. You may begin in property and casualty service while developing additional licensing and sales skills, with clear pathways into production and higher earnings.
- Base hourly pay of $17 - $19 based on experience
- Bonus opportunities and travel incentive trips
- Paid time off, paid sick leave, and paid holidays
- Monday through Friday schedule
- Career growth and advancement opportunities
If you want career longevity, income growth potential, and a family-first culture, apply today!
Benefits
Hourly Base Salary + Commission
Paid Time Off (PTO)
Parental Leave
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Evenings off
Weekends off
Bonus Opportunities
Work-Life Balance
Holidays Off
Paid Holidays
Advancement Opportunities
Continuing Education Opportunities
Ongoing Training Seminars
Professional Work Environment
Paid Sick Leave
Responsibilities
- Answer phones and provide excellent customer service
- Process policy changes for existing clients
- Gather information for quotes
- Conduct client coverage reviews
- Manage workflow and CRM systems accurately
- Schedule appointments
Requirements
- Active Minnesota Property & Casualty license
- Strong customer service skills
- Organized and punctual
- Team-oriented mindset
- Willingness to learn and grow into sales opportunities