Job Description
Job Description
Saint Francis Animal Hospital is seeking an outgoing Client Service Representative to become the next member of our incredible team. As the face of the hospital, our CSRs greet visitors with warmth and compassion, fostering trust in the veterinary team and ensuring a welcoming atmosphere.
In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide.
This position is ideal for candidates with a background in fast-paced customer service who are friendly and outgoing, detail-oriented, strong multi-taskers, and committed to contributing to a team-focused environment.
Schedule: This is a Flexible position, open to either full-time or part-time with flexible scheduling options and availability needed Monday through Friday.
Full-time benefits and compensation**:
- Compensation: $14-18 per hour, for each hour worked*
- Health package: Medical, dental, and vision insurance
- Life insurance and disability
- Employee Assistance Program
- 401k options
- Paid time off in accordance with site policy and applicable law
- Uniform allowance
- Personal pet discount
Minimum qualifications and skill set:
- 1+ years of client service experience
- Previous veterinary experience is highly desired
- Proficiency in the following skills:
- Ability to thrive in a fast-paced environment
- Strong customer service and communication skills
- Ability to learn to read medical charts to support accurate client information
- Confidence managing multi-line phones, in-person clients, and administrative tasks simultaneously
About Saint Francis Animal Hospital
Saint Francis Animal Hospital in Little River is a 3-doctor practice known for its compassionate, client-centered team, advanced dentistry, and strong commitment to the human–animal bond. The hospital operates out of a 5,000 sq ft stand-alone facility with a stable, tight-knit staff who pride themselves on warmth, communication, and high-quality care. Our CSRs play a vital role in supporting seamless client experiences by helping bridge communication between pet owners and the medical team.
We're open Monday through Friday only — no weekends — offering true work-life balance just minutes from the beautiful South Carolina coast. It’s an excellent fit for someone who values compassion, teamwork, and a relaxed coastal lifestyle while working in a supportive, community-focused environment.
*To determine specific pay Company will consider the following factors: the applicant’s education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.