Job Description
Operations & Office Assistant
Location: Coraopolis, PA (Moon Township)
Work setup: Office-based with flexibility for remote work depending on responsibilities and business needs
Employment type: Full-time
Salary: $50,000–$60,000 (based on experience)
Benefits: Medical reimbursement, flexible schedule
About qoncept
qoncept is a small, growing engineering company serving the steel industry. We design and supply safety equipment and operational solutions that help industrial plants work more safely and efficiently. Our U.S. operation works closely with our European headquarters, giving the team a global perspective in a practical, hands-on environment.
Your Role
As an Operations & Office Assistant, you will support the day-to-day operations of our U.S. business and help keep internal processes running smoothly. You will work closely with the CEO and coordinate with our European team on order processing, logistics, and general office activities.
This role is hands-on and varied. Some responsibilities are structured and recurring, while others change based on business needs. The position offers stability in core tasks with flexibility to take on additional responsibilities over time, depending on your interests and strengths.
You will play an important supporting role in ensuring that customer orders move efficiently from request through delivery, while also helping with general office organization and administrative support.
Responsibilities
Operations & Order Support
- Assist with customer requests, quotations, and purchase orders
- Coordinate delivery timelines with our European team
- Track inbound shipments and support import coordination with our customs broker
- Receive incoming parts, unpack shipments, and organize inventory
- Prepare outbound shipments, including packing lists, invoices, and shipping labels
Office & Administrative Support
- Handle general office tasks and organization
- Support basic accounting data entry (receipts, bank items)
- Assist with scheduling, travel coordination, and meeting logistics
- Help prepare materials for events, trade shows, and customer visits
Working at qoncept
- High trust role with everyday responsibility
- Broad exposure to real business operations
- Small team with direct collaboration
What We’re Looking For
- Organized and dependable working style
- Comfortable with basic computer tasks and data entry
- Clear and professional communication
- Willingness to learn and take on different tasks as needed
- Comfortable working in a small, flexible office environment
Previous office, administrative, or internship experience is helpful but not required.
What We Offer
- Salary range: $50,000–$60,000, based on experience
- Medical reimbursement program
- Flexible working hours
- Hybrid work setup
- Supportive, professional, and practical work environment
- Opportunity to grow responsibilities over time
Why Join Us
We are a small, growing company with an international footprint and a practical, down-to-earth culture. You’ll work closely with leadership, gain hands-on exposure to how a real business operates, and have the flexibility to shape your role over time in a supportive and professional environment.