Senior Manager, Health Informatics

Massachusetts League of Community Health Centers

Boston, MA, USA

Published: 6/14/2022

Full Time

Job Description

The Massachusetts League of Community Health Centers (League) was founded in 1972 as one of the country's first state Primary Care Associations (PCAs). Established under the same federal authorizing legislation as the health center program (Section 330 of the Public Health Service Act), PCAs are organized around a set of core functions and competencies that provide a framework for support and assistance to health centers and the communities they serve. The League is a non-profit 501(c)(3) organization registered as a public charity with the Commonwealth's Secretary of State. It maintains a professional staff at its headquarters in Boston and its training center in Worcester.

Position Summary:

The Sr Manager, Health Informatics will develop and maintain an agile and responsive data analysis and reporting infrastructure to support HCCN member's clinical quality improvement, operational, research, government affairs, and business systems analysis needs. Position will serve as lead data manager for the League's DRVS Central Data Repository (DRVS) providing leadership and project management for related projects. Promote, coordinate and support the use of DRVS and other reporting tools at member centers and coordinate data reporting with external parties such as the Mass Department of Public Health, academic partners and within Mass League. Support needs of CHCs as they transition to value based payment. Provide leadership to systematic management and development of a continuous provision and tracking of data and reports supporting the role of the HCCN and community health centers. Mentor and supervise the Community Health Data Manager on her work in DRVS with CHCs and other data tracking, analysis, and reporting. Act as a lead and contributor on HCCN data related deliverables under the HRSA work plans and other projects as directed.

Essential Functions: (The following is a list of essential functions, which may be subject to change at any time and without advance notice. Management may assign new duties, reassign existing duties, or eliminate a role. Responsibilities include but may not be limited to the following.)

Develop and maintain effective systems to access, analyze and provide data from Massachusetts CHC's EHRs, DRVS, clinical decision support, practice management, and other critical business system applications and data sources
Serve as high-quality technical assistance resource to the League, CHCs and DRVS centers on data analysis and use of specialized reporting tools
Develop and implement data strategies to improve the quality, accuracy, and accessibility of data across the health centers.
Support the development of data pipelines and analytical tools to enable data-driven decision-making, focusing on improving patient outcomes and operational efficiencies.
Analyze clinical and business needs for information from EHR, practice management and other mission-critical applications, reports and data sources
Provide analyses through DRVS, performing ad hoc queries, and oversee connectivity to DRVS; Assist health centers with implementation of info sys changes to support tracking clinical measures, clinical QI and business process improvement
Provide training, TA and guidance to centers to optimize DRVS and other reporting systems; Serve as a resource on the use of reports and data for League management and staff
Support League's response to requests for information from to health center payers, funders, regulatory stakeholders, and policymakers
Troubleshoot and document problem resolution with reports and reporting solutions, as necessary
Coordinate between CHC staff and external parties to resolve reporting issues
Serve as a resource to League, DRVS Advisory Committee, and health center leadership on future HIT decisions related to information and reporting needs
Investigate and develop ways to integrate other data sources, such as census information, geographic data, claims data, total medical expense, financial and accounting information into DRVS for expanded reporting capabilities
Maintain an understanding of regulatory and contractual reporting requirements as well as best practices for the League and community health centers (UDS, HRSA Bureau of Public Health Care, MA DPH, Primary Care Payment Reform, CDC grants, ACO's and 3rd party payers)
Contribute to the development, support and ongoing management of a League infrastructure that will provide mission and strategy critical data to leadership of the League and community health centers
Demonstrate DRVS products as necessary.
Directly supervise the Data Manager position.
Support the VP of Health Informatics on Data Governance, defining appropriate data processes and participating in meetings and work groups as needed

Competencies/Skills:

Demonstrated proficiency with MS Office applications especially Word, Excel, and PowerPoint
Must have reliable transportation to get to other sites and meetings as needed
Strong communication and time management skills

Education/Experience:

Bachelor's degree required; Master's degree in Public Health, Computer Science, Health Informatics, preferred
Knowledge of MS Access and Excel, Crystal Reports and/or MS SQL Server Reporting.
Previous experience with the development of a data warehousing application.
At least three years' related work experience in health care, preferably in primary care or community health settings or understanding of health center reporting requirements.

Requirements:

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is required to talk and hear regularly. The employee must be able to remain in a stationary position 80% of the time. The employee needs to move inside and outside the office to access file cabinets, office equipment, meet with community partners at different sites. The position requires occasionally lifting office products and supplies up to 50 pounds and traveling to various locations for meetings.

Physical Requirements:

Physical demands represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualification Requirements:

To perform this job successfully, an individual must adequately perform each essential function. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Massachusetts League of Community Health Centers is an equal opportunity employer committed to a workplace that reflects the diversity of the people of Massachusetts, including populations most impacted by health inequities.

It is the policy of the Massachusetts League of Community Health Centers to provide equal employment opportunity to all employees and applicants for employment without regard to race, sex, sexual orientation, gender identity or expression, color, creed, religion, national origin, age, disability, marital status, parental status, family medical history or genetic information, political affiliation, military service or any other non-merit based factor in accordance with all applicable laws, directives and regulations of federal, state and city entities

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