Psychiatric Assistant Manager

Job Description

Job DescriptionJob Posting TitlePsychiatric Assistant ManagerJob DescriptionJOB TITLE: Psychiatric Assistant ManagerEMPLOYER: Integrated Psychotherapeutic ServicesDEPARTMENT: Psychiatric OperationsREPORTS TO: Director Of Nursing Your Next Big Career Move Starts Here!Is helping people your passion? Do you want some of your student loans forgiven? Do you enjoy working in the healthcare field? Looking for an opportunity to not only do work you believe in, but also find inspiration in the company that you work for? If you answered yes to any of these questions, then we need YOU to join our amazing team at IPS!Join our team to receive great benefits like:● Competitive Compensation
● Potential Hybrid Work Schedule as it’s based on KPIs and organizational needs
● Health, Vision, and Dental Insurance
● Paid Time Off
● 401k Plan
● EAP Benefits
● Lifemart Retail Discount Program
● HRSA eligible site for Student Loan Forgiveness ProgramSUMMARY:IPS is a behavioral healthcare company that specializes in outpatient mental health and substance use treatment for adults in socioeconomically diverse populations in Dallas, Ellis, and Kaufman Counties. IPS is a state-funded, non-profit organization specializing in outpatient clinical services for individuals negatively impacted by the criminal justice system. Using empirically validated and evidence-based treatment, IPS strives to ensure the highest level of care for our clients. IPS’ mission is to positively affect change by offering clinical and educational services that assist in reducing adult offender recidivism.IPS is seeking a Psychiatric Assistant Manager who is passionate about serving individuals with mental illness, substance misuse, homelessness, and forensic involvement. This role supports the daily clinical and operational functioning of psychiatric and mental health services by assisting with care coordination, staffing support, workflow management, and communication across multidisciplinary teams.DUTIES AND RESPONSIBILITIES:The Psychiatric Assistant Manager supports clinical and operational service delivery by coordinating referrals, including crisis, diversion, re-engagement, and high-acuity cases, ensuring timely response, follow-up, and documentation in accordance with organizational standards. This role assists with patient onboarding, assignment to appropriate clinicians, and coordination of transitions across levels of care to promote continuity of treatment. The Assistant Manager facilitates daily team communication, supports staffing coverage and scheduling needs, and provides real-time problem-solving to maintain consistent service delivery. Acting as a liaison between frontline staff, management, and external partners, this position escalates urgent concerns and ensures effective interdisciplinary collaboration. The role also provides administrative and operational support, including service coordination, compliance activities, participation in quality improvement initiatives, and support of auxiliary or remote tasks as needed. Additionally, the Psychiatric Assistant Manager assists leadership with staff development efforts, including onboarding, training, observations, participation in interviews, and attendance at internal and external meetings as assigned.SUPERVISORY RESPONSIBILITIES:● Supports supervision and coordination of clinical and support staff
● Assists with professional development and onboarding of team members
● Helps implement departmental goals and objectives
● Supports monitoring of team performance metrics and service delivery outcomes
● Completes projects and management tasks as assignedQualifications: ● Master’s degree in Social Work, Psychology, Psychiatric Rehabilitation, or a related clinical field, required● Active licensure in the applicant’s respective discipline (LPC, LCSW, or equivalent licensure), required● Minimum of three (3) years of experience providing services to adults with severe and persistent mental illness● Computer skills required: Microsoft Office Suite, Google Suites, ADOBE Acrobat Pro ● Other skills required: Ability to type at least 40 wpm.● Job Type: Full-timeCOMPETENCIES:● Ethics – Treats people with respect; keeps commitments; inspires trust; works with integrity and ethically; upholds organizational values
● Attendance/Punctuality – Is consistently at work and on time; ensures responsibilities are covered when absent
● Customer Service – Responds promptly to service needs; manages difficult situations professionally; meets commitments
● Interpersonal Skills – Maintains confidentiality; manages conflict appropriately; remains open to feedback and new ideas
● Oral Communication – Communicates clearly and effectively in individual and group settings
● Written Communication – Writes clearly and accurately; edits for grammar and clarity; interprets written information effectivelyPHYSICAL DEMANDS AND WORK ENVIRONMENT:● Frequently required to walk
● Frequently required to sit
● Frequently required to utilize hand and finger dexterity
● Frequently required to talk or hear
● Noise level in the work environment is usually moderate
● Must occasionally lift and/or move more than 6 lbs.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Type: Full-time

Salary Range: $65k salary (USD)

Schedule: Monday through Friday 8:00AM-5:00PM - IN OFFICE/HYBRID

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