Job Description
Job DescriptionBDC Representative | Sales Specialist
Mike Bass Ford | Bass Mazda – Sheffield, OH
We’re Growing, So We’re Hiring!
At Mike Bass Ford | Bass Mazda, we’re not a team, we’re a Family. A culture of integrity, accountability, and shared success. We believe “talent” is more than skills or experience. True talent is character: the ability to do what you say you’ll do, to serve the team and customers in a way that is consistent with winning results for everyone. We believe in playing by the rules with integrity and heart.
We’re searching for a BDC Representative | Sales Specialist who thrives on building relationships, bringing energy to every conversation, and delivering an exceptional customer experience. Here, you’ll find a place where your voice matters, your growth is prioritized, and your success is celebrated.
What It’s Like to Work with Mike Bass
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A dealership family with decades of history and a reputation built on trust.
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A team that plays to win together, lifting each other higher every day.
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A growth-minded environment where your future is only limited by your ambition.
Primary Responsibilities
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Engage with inbound sales and service leads via phone, email, text, and CRM.
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Deliver clear, professional, and engaging communication to convert leads into opportunities.
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Support the sales team with appointment setting and pipeline management.
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Follow up consistently to nurture relationships and maintain high customer satisfaction.
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Maintain accurate CRM reporting and activity tracking.
What We’re Looking For
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High energy, self-motivated, and resilient under pressure.
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Integrity-driven: you say what you’ll do and do what you say.
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Excellent communication skills: warm, confident, and professional.
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A commitment to serving the greater whole: customers, team, and community.
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Eagerness to grow, learn, and take on new challenges.
Strong Opportunity for Growth
We don’t just offer jobs—we build careers. As a BDC Representative, you’ll gain the skills and relationships that open the door to advancement within Sales, Management, and beyond.
Join the Mike Bass Family and grow with us.