Job Description
Job Description
A Front Desk Medical Receptionist represents the first point of contact with the patients. They perform essential front desk administrative duties including greeting, scheduling patient visits, and working with insurance companies.
Job Responsibilities
· Greeting and welcoming patients appropriately
· Scheduling encounters and verifying insurance eligibility
· Collecting copayments and balances while documenting records of said payments.
· Ensuring the waiting area is always tidy and presentable
· Scanning medical documents into a patient’s chart
· Provide the patients with accurate information
· Answer, screen, and forward phone calls to correct department
· Performing other clerical duties (copying, faxing, filing, etc.)
· Leaving a clean and clutter free workspace at the end of shift
Qualifications
· High School Diploma/GED
· Proficient computer skills
· 6 months experience in customer service (preferred)