Customer Care Specialist - In office position

Job Description

Job Description

Bell Plumbing, Heating, Cooling, and Electrical is currently seeking our next best Customer Care Specialist to join our team of talented, experienced, and dedicated employees who understand the importance of fast, reliable service to Bell's clients. Bell's employees pride themselves on complete customer satisfaction and building long-term relationships with our clients. If you are energetic, passionate about customer service, and looking to join a team that values excellence, we want to hear from you! Bell Plumbing & Heating offers competitive compensation, benefits, and professional development and advancement opportunities.

What You'll Get

• Medical, dental, vision, short term disability, and long-term disability 1st of the month following hire date
• 401k
• Weekly pay
• Two weeks paid time off (increases based on the amount of time you are at Bell), 6 paid holidays, and floating holidays (available for use immediately)
• Company-paid gym membership
• Discount off all Bell services

Requirements to be successful in this position

• Ability to work in an office setting full time
• Professional and empathetic phone demeanor
• Outstanding communication and organizational skills, as well as attention to detail
• Ability to handle customer requests efficiently and effectively
• Solution-oriented with the ability to remain calm and patient
• Technologically inclined

Minimum Requirements

• 1 year in a customer service role with heavy phone experience
• Pass background screen
• Pass drug test (marijuana included)