Job Description
Job Description
Are you a skilled multitasker who thrives in a fast-paced environment? Are you passionate about delivering exceptional patient care? If so, Oregon Sleep Associates, a Forward Health company, has an exciting opportunity for you! We are a rapidly growing sleep medicine clinic, dedicated to improving the lives of our patients through innovative and personalized care.
As a full-time Administrative Support Specialist, you will play a crucial role in ensuring the smooth operation of our clinic. Your friendly demeanor, exceptional organizational skills, and attention to detail will create a welcoming and efficient environment for patients and staff.
Responsibilities:
- Greet patients and visitors with a smile, demonstrating our commitment to outstanding customer service.
- Schedule and confirm appointments, ensuring accuracy in the scheduling system.
- Collect and update patient information, ensuring completeness and accuracy of records.
- Manage incoming calls, promptly address inquiries, and triage messages to the appropriate staff members.
- Accompany patients during medical visits, accurately taking and organizing medical notes.
- Verify insurance information in compliance with company procedures.
- Collaborate with medical staff to facilitate timely and effective patient care.
- Maintain cleanliness and organization of the reception area and waiting room.
- Contribute to a positive and collaborative work environment, working closely with other team members to meet clinic goals.
Qualifications:
- A high school diploma or equivalent, as well as certification in medical office administration or medical assistant, is a plus.
- Proven experience as a medical receptionist or in a similar role.
- Excellent customer service and interpersonal skills, with the ability to communicate effectively with diverse individuals.
- Strong attention to detail and ability to multitask in a fast-paced environment.
- Proficiency in using electronic medical records (EMR) systems and scheduling software.
- Knowledge of medical terminology, billing, and coding procedures is preferred.
- Ability to maintain confidentiality of patient information and adhere to HIPAA guidelines.
At Oregon Sleep Associates, we believe that our employees are our greatest asset. As a member of our team, you will have the opportunity to make a real difference in our patient's lives while contributing to our clinic's growth and success.
Join us on this exciting journey as we continue to expand our reach and provide top-quality sleep medicine services. Apply now to join a team dedicated to improving sleep health and overall well-being.
Compensation details: 22-27 Hourly Wage
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