<h3>Job Description</h3>
<p>Job Description
<p>We are seeking a Customer Service Specialist to join our team! You will be responsible for helping clients by providing information and resolving issues.<br><br><strong>Responsibilities:</strong></p>
<ul>
<li>Handle homeowner inquiries and complaints on the phone and via email</li>
<li>Learn to understand and read basic Community documents and general information</li>
<li>Provide forms and information to homeowners upon request</li>
<li>Document and update homeowner records based on interactions</li>
<li>Sort and distribute mail to staff</li>
</ul>
<p>​<strong>Qualifications:</strong></p>
<ul>
<li>Previous experience in customer service</li>
<li>Ability to deescalate an irate homeowner</li>
<li>Ability to prioritize and multitask</li>
<li>Positive and professional demeanor</li>
<li>Excellent written and verbal communication skills</li>
</ul>
<p>Company DescriptionMission Management Services manages community associations. (HOAs)<br />
<h3>Company Description</h3>
<p>Mission Management Services manages community associations. (HOAs)</p>
