Job Description
Job DescriptionPatient Accounting Representative (Contract)
Company: LHH
Location: Wailuku, HI 96793
Pay Rate: $25/hour
Schedule: Monday–Friday, 7:00am–3:30pm, 7:30am–4:00pm, or 8:00am–4:30pm
Work Arrangement: Partially remote — candidates located on Maui must be onsite once a week after initial training
Duration: Up to 12 weeks (subject to review with CFO)
About the Role
LHH is seeking a detail-oriented and proactive Patient Accounting Representative to join our team on a contract basis. This role supports timely and accurate follow-up on outstanding insurance accounts, ensuring compliance with state and federal regulations and Kaiser Health Plan policies.
Key Responsibilities
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Process insurance claims, billing, and compensation reports
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Review and manage requests for medical records and documentation
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Audit and summarize data from patient records
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Follow up with insurance carriers to resolve denials and rejections
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Escalate complex accounts to supervisors or legal/charity care processes
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Communicate with patients, providers, and insurance companies
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Collect monies owed and manage delinquent accounts
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Maintain accurate documentation and account notes
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Operate standard office equipment and systems
Top Skills Needed
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Problem-Solving & Critical Thinking: Identify root causes of payment delays and resolve discrepancies
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Attention to Detail & Organization: Document interactions accurately and follow up systematically
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Communication & Negotiation: Explain account details and payment options clearly
Qualifications
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Education: High school diploma required; post-high school coursework in accounting preferred
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Experience: 1–2 years in collections or medical insurance claims processing
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Preferred Systems Knowledge: EPIC, payer portals, Microsoft Office
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Certifications: None required
Additional Details
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Remote Eligibility: Must be located in Hawaii
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Onsite Requirements: Vaccination required before start; street parking available
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Dress Code: Business casual
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Interview Format: In-person or Microsoft Teams
Apply Today
Join LHH and make a meaningful impact in healthcare finance. If you're organized, communicative, and ready to contribute to a fast-paced team, we’d love to hear from you!
Pay Details: $25.00 per hour
Search managed by: Abigail Revalee
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www-uat.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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