Job Description
Job Description
Business Support Associate
Join Our Mission to Change Distribution!
Crown Supply and our family of distribution companies are seeking a reliable, resourceful, and detail-oriented Administrative Associate to support both internal teams and customer relationships. This is a versatile role with the opportunity to wear many hats and make a meaningful impact.
If you're looking to grow with a team that values initiative, collaboration, and offers long-term advancement, we’d love to hear from you. Please submit your resume and cover letter—we’re excited to meet you and discuss the opportunity!
Your Responsibilities Will Include:
· Coordinating with vendors to claim co-op, rebate, and business development funds
· Managing inbound customer communications and scheduling via email/phone
· Supporting Management and Customer teams by tracking and coordinating projects
· Organizing and maintaining customer projects, appointments and communications
· Performing light bookkeeping, AR/AP support, and system updates in our ERP and CRM
· Oversight of incentives and reporting to internal teams and outside vendors
· Contributing to a values-driven, team-oriented culture
You Are:
· Naturally organized, dependable, and flexible—you keep things moving and well-managed
· A clear communicator who understands the importance of details, follow-up, and documentation
· Fluent in Excel (you know more than just SUM and FILTER) and curious about learning new tech tools quickly
· Comfortable navigating Outlook, Zoho CRM, P21, and willing to explore whatever else helps the team run smoother
· Able to juggle multiple responsibilities with calm focus—and a sense of humor never hurts
· A team player who jumps in wherever needed, supports others, and enjoys contributing to a bigger purpose
Preferred Experience:
· Experience in administrative, operations, or project coordination roles
· Familiarity with vendor programs, rebate claims, or finance-related admin work (or eager to learn)
· Previous work with CRM or ERP systems (Zoho, Smartsheet, P21 are all pluses)
· Comfortable with structured processes and able to spot where things can be improved
Benefits:
· Hourly Pay
· health and dental
· retirement plan
· bonus plan
· opportunities for advancement
Company DescriptionAt Crown Supply we are more than a traditional distributor. We are always looking to expand our product and services offering to create opportunity for our customer's, manufacturer partners and most importantly growth opportunities for our employees. We currently offer a creative package of services, not just hardware, including electrical and fire alarm system design, programming and technical support. These services are designed to enhance our customer's capabilities as well as profitability and allow them to take full advantage of all products at their disposal. We understand that our customers have ever changing demands placed on them so we are constantly looking for ways to help.
Established in 1947, Crown Supply started as a small supplier of electrical supplies, equipment and appliances serving the Providence, Rhode Island area. In 1984 the original owners sold to the current ownership, the Donahue Family. Our Company President, Bill Donahue, son of a second generation electrician, began his work the electrical distribution industry at Crown Supply in 1984 while completing his degree in electrical engineering.. By 1986 Crown Supply established a sister location in Milford Massachusetts
.
Still owned and operated by Bill Donahue, the company's facilities, customer base and product/service offering has grown dramatically. Crown is proud to have become a valued trading partner to customers of all types all over New England. We are specifically proud of the ties we have grown with the electrical contractor and tradesman base which is where our family roots are.
We are looking forward to serving our customers and industry in an unique and helpful way long into the future allowing us to create opportunities for all of our associates.
Company Description
At Crown Supply we are more than a traditional distributor. We are always looking to expand our product and services offering to create opportunity for our customer's, manufacturer partners and most importantly growth opportunities for our employees. We currently offer a creative package of services, not just hardware, including electrical and fire alarm system design, programming and technical support. These services are designed to enhance our customer's capabilities as well as profitability and allow them to take full advantage of all products at their disposal. We understand that our customers have ever changing demands placed on them so we are constantly looking for ways to help. \r\n\r\n Established in 1947, Crown Supply started as a small supplier of electrical supplies, equipment and appliances serving the Providence, Rhode Island area. In 1984 the original owners sold to the current ownership, the Donahue Family. Our Company President, Bill Donahue, son of a second generation electrician, began his work the electrical distribution industry at Crown Supply in 1984 while completing his degree in electrical engineering.. By 1986 Crown Supply established a sister location in Milford Massachusetts\r\n. \r\n Still owned and operated by Bill Donahue, the company's facilities, customer base and product/service offering has grown dramatically. Crown is proud to have become a valued trading partner to customers of all types all over New England. We are specifically proud of the ties we have grown with the electrical contractor and tradesman base which is where our family roots are. \r\n\r\n We are looking forward to serving our customers and industry in an unique and helpful way long into the future allowing us to create opportunities for all of our associates.