Med SPA Patient Care Coordinator (Part Time)

Job Description

Job Description

Experience:

• High school or equivalent (Required)
• Med SPA/Front Desk: 2 years (Preferred)
• Social Media managing: 2 years (Preferred)
• Spanish Speaker (Preferred)
• Medical Assistant (Preferred)

Full Job Description

Have you ever wanted to work in the Aesthetics industry?

We are looking for a Office Assistant/Receptionist/Social Media manager that will manage the day- to-day operations of the clinic, including (but not limited to) managing appointments, consent forms are properly filled out and management of workflow and throughput in the office; patient satisfaction; inventory ordering (as needed), helping manage various social media platforms.

ESSENTIAL FUNCTIONS:

• Answering phones, scheduling appointments, checking patients in and out, greeting patients, booking treatments, processing paperwork, and other administrative tasks.
• Manages a high patient volume and complex services, constantly monitoring daily patient flow to optimize patient encounters and the patient experience.
• Listens to and responds appropriately to patient complaints; this may require real-time service recovery with patients in the office or by phone.
• Ensures and maintains strict confidentiality regarding all patients, physician and employee matters at all times as HIPAA compliance officer.
• Makes sure that all exam rooms are operational and waiting rooms and non-clinical spaces are clean and functional.
• Performs other duties or projects as assigned.
• Create dynamic written, graphic, and video content
• Create content that promotes audience interactions
• Regular (at least 4 x per week) Instagram, Tiktok and Facebook updates

Job Type: Part-Time

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• Day shift
• Must be willing to work weekends

Education:

• High school or equivalent (required)

Job Type: Part-time

Benefits:

• Employee discount
• Flexible schedule

Education:

• High school or equivalent (Preferred)

Experience:

• Medical office experience: 1 year (Required)
• Social media management: 1 year (Required)

Work Location: In person