Job Description
Job Description
We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Company DescriptionStreetSmart Insurance is a P&C agency located in Freehold, NJ. We have over 20 years of experience serving families in NJ, and we pride ourselves on providing excellent customer service. Our agency has a full-time marketing specialist to help with email marketing, social media, and SEO, as well as a robust marketing strategy. We conduct annual account reviews, and we are very active in our community. We are a young, vibrant agency that is growing, and we have an opportunity for a new Personal Insurance Service Agent.
Company Description
StreetSmart Insurance is a P&C agency located in Freehold, NJ. We have over 20 years of experience serving families in NJ, and we pride ourselves on providing excellent customer service. Our agency has a full-time marketing specialist to help with email marketing, social media, and SEO, as well as a robust marketing strategy. We conduct annual account reviews, and we are very active in our community. We are a young, vibrant agency that is growing, and we have an opportunity for a new Personal Insurance Service Agent.