Job Description
Job DescriptionBenefits:
- Bonus based on performance
- Company parties
- Opportunity for advancement
- Training & development
Location: Midtown Manhattan, NY
Schedule: MondayFriday, 10:00 AM 6:00 PM
Employment Type: Full-Time
About the Role
We are hiring a full-time Customer Service Representative to support in-person client interactions in a B2B environment.
In this role, you will work directly with business clients in professional settings, providing information, answering questions, and ensuring a smooth and positive customer experience. This position is ideal for individuals who enjoy face-to-face communication and want to build strong professional skills in customer service and client relations.
Key Responsibilities
- Meet with business clients in person to provide service support and information
- Answer questions and explain available services in a clear, professional manner
- Maintain a high standard of client experience during all interactions
- Build and maintain positive, long-term client relationships
- Track daily interactions and activity
- Attend team meetings and ongoing training sessions
Qualifications
- Strong communication and interpersonal skills
- Professional, reliable, and team-oriented
- Comfortable in a client-facing, in-person role
- Able to follow structured processes and meet performance expectations
No prior experience required paid training provided.
Compensation
- W-2 employment (full-time)
- Typical first-year earnings: $45,000$60,000