Job Description
Job Description
Chapel Hills Vision Clinic – Colorado Springs, Colorado
Location: In-Person | Colorado Springs, CO
Compensation: $60,000 – $75,000 per year (DOE)
Schedule: Full-Time | Monday–Friday | 8-Hour Shifts Between 7:30 AM – 5:30 PM
Benefits:
- 401(k) with employer matching
- Health insurance (employer-subsidized)
- Dental and vision insurance options
- Employer-paid life insurance
- Paid time off & sick time
- Six paid holidays
- Employee discounts
About Chapel Hills Vision Clinic:
Chapel Hills Vision Clinic is a patient-focused optometry practice dedicated to providing exceptional eye care and an outstanding patient experience. We are seeking a highly organized, people-focused HR Generalist / Office Manager to oversee daily clinic operations, support our growing team, and ensure smooth administrative and HR functions across the practice.
This is a leadership role ideal for someone who enjoys balancing human resources responsibilities with operational oversight in a fast-paced healthcare environment.
Position Overview:
The HR Generalist / Office Manager is responsible for managing employee relations, payroll and benefits administration, scheduling, compliance, and overall office operations. This individual will work closely with physicians and leadership to maintain a positive workplace culture while ensuring efficient day-to-day clinic performance.
The ideal candidate is proactive, detail-oriented, professional, and comfortable handling sensitive employee and operational matters with discretion.
Key Responsibilities:
Human Resources & Employee Relations
- Lead recruiting, interviewing, onboarding, and offboarding processes
- Manage employee relations, coaching, corrective action, and documentation
- Maintain HR records, employment files, and compliance documentation
- Administer payroll and timekeeping through Netchex
- Oversee employee benefits administration and 401(k) coordination
- Maintain and update employee handbook and HR policies
- Ensure compliance with employment laws, HIPAA, and workplace policies
- Coordinate staff scheduling, PTO requests, and coverage needs
- Conduct and facilitate monthly staff meetings and trainings
- Manage unemployment claims and related documentation
Office & Clinic Operations
- Oversee daily workflow of front desk, optical, and technician teams
- Implement and improve office procedures and operational efficiencies
- Monitor patient experience and assist with complaint resolution
- Help maintain online reputation management and patient satisfaction
- Provide basic internal technical support for office systems and equipment
- Coordinate with vendors, IT support, and third-party service providers
- Support physicians and leadership with administrative operations
Qualifications:
- Strong knowledge of HR best practices and employment law
- Minimum 3–5 years of Human Resources experience required. Experience in office management and/or healthcare administration is strongly preferred.
- Experience with payroll, benefits administration, and employee scheduling
- Leadership experience in a medical, dental, optometry, or healthcare office preferred
- Excellent communication, organization, and problem-solving skills
- Ability to maintain confidentiality and exercise professional judgment
- Strong computer and administrative skills
Why Join Chapel Hills Vision Clinic?
- Stable Monday–Friday schedule
- Leadership opportunity within a growing healthcare practice
- Collaborative and supportive work environment
- Ability to make a direct impact on employee culture and patient experience
- Competitive compensation and comprehensive benefits package
EEOC Statement: We are proud to be an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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